Table 15. Compressor Fault and Lockout LED Codes and Related icomfort Touch® Thermostat Alert Codes
NOTE able below for duration of fast / slow flashes and pause.
Heat Pump Control | icomfort |
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LEDs |
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| Condition | Solution | Clearing Status | |||
DS15 |
| DS13 | Thermostat | Cause(s) | ||||
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Yellow |
| Red | Display |
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| 1 | Compressor protector is open. |
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| S Check for high head pressure | Clears the error |
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| Thermostat |
| S Check compressor supply voltage | after current is |
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| 2 Outdoor unit power disconnect is open. | sensed in the | ||
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| Moderate/ | Compressor | demand signal Y1 | |||
Off |
| On | Critical3 Alert | internal | is present, but | 3 Compressor circuit breaker or fuse(s) is open. | run and start | |
| winding for two | |||||||
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| Code 400 | overload trip | compressor not | 4 |
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| Broken wire or connector is not making contact. | seconds, ser- | ||||
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| running | 5 | Low or high pressure switch open if present in the | vice removed or |
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| system. | power reset. |
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| 6 | Compressor contactor has failed to close. |
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| 1 | Low refrigerant charge. |
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| 2 | Evaporator blower is not running. |
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| S Check blower relay coil and contacts |
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| S Check blower motor capacitor |
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| S Check blower motor for failure or blockage |
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| S Check evaporator blower wiring and connec- |
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| S Check indoor blower control |
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| S Check thermostat wiring for open circuit |
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| 3 | Evaporator coil is frozen. |
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| S Check for low suction pressure |
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| S Check for excessively low thermostat setting | Clears the error |
1 flash |
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| Critical Alert |
| Compressor is |
| S Check evaporator airflow (coil blockages or re- | after 30 consec- |
| Off | Long run time. | running extremely |
| turn air filter) | utive normal run | ||
then pause |
| Code 401 |
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| long run cycles. |
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| S Check ductwork or registers for blockage. | ||
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| power reset. | |
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| 4 | Faulty metering device. | |
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| S Check TXV bulb installation (size, location and |
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| contact) |
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| S Check if TXV/fixed orifice is stuck closed or de- |
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| fective |
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| 5 | Condenser coil is dirty. |
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| 6 | Liquid line restriction (filter drier blocked if present). |
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| 7 | Thermostat is malfunctioning. |
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| S Check thermostat sub−base or wiring for short |
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| circuit |
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| S Check thermostat installation (location and lev- |
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| el) |
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| 1 | High head pressure. |
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| S Check high pressure switch if present in sys- |
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| Indicates the |
| S Check if system is overcharged with refrigerant | Clears after four |
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| S Check for non−condensable in system | ||
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| compressor |
| consecutive | |
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| 2 Condenser coil poor air circulation (dirty, blocked, | |||
2 flashes |
| Off | Critical Alert | System | protector is open | normal com- | ||
then pause |
| Code 402 | pressure trip | or missing supply |
| damaged). | pressor run | |
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| power to the | 3 Condenser fan is not running. | cycles, or after | |
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| compressor. |
| S Check fan capacitor | power reset. |
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| S Check fan wiring and connectors |
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| S Check fan motor for failure or blockage |
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| 4 | Return air duct has substantial leakage. |
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| 1 | Thermostat demand signal is intermittent. | Clears after four |
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| Moderate |
| Compressor is | consecutive | ||
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| 2 |
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3 flashes |
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| Time delay relay or heat pump control is defective. | normal com- | |||
| Off | Alert Code | Short cycling | running less than | ||||
then pause |
| 3 | If high pressure switch is present, see flash code 2 | pressor run | ||||
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| 403 |
| three minutes. | ||||
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| information. | cycles, or after | ||
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| power reset. | |
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Page 43
XP17 SERIES