Quadra-Fire MTVERNINSAE-PMH, MTVERNINSAE-CSB Frequently Asked Questions, Issues Solutions

	R		Mt. Vernon Pellet Insert (AE)
N. Frequently Asked Questions
	ISSUES		SOLUTIONS
1.	Metallic noise	1.	Noise is caused by metal expanding and contracting as
			it heats up and cools down, similar to the sound pro-
			duced by a furnace or heating duct. This noise does not
			affect the operation or longevity of your appliance.
2.	Ash buildup on glass	2.	This is normal. Clean the glass.
3.	Glass has turned dirty	3.	Excessive build up of ash. The lower burn settings will
			produce more ash, the higher burn settings produce
			less. The more it burns on low the more frequent clean-
			ing of the glass is required.
4.	Fire has tall fl ames with black tails and is lazy	4.	The fl ame height adjustment needs to be reduced or
			the fi repot needs cleaning. Heat exchanger or exhaust
			blower needs cleaning.
5.	Excessive smokey start-up	5.	Either the fi repot is dirty or there is too much fuel at
			start-up and not enough air.
6.	Large fl ame at start-up	6.	This is normal. Flame will settle down once the fi re is
			established. Some smoke is normal.
7.	Mechanical Noise	7.	The fl oor of the fi repot in the auto-clean system may
			make some noise as it scrapes the ash into the ash
			pan.

CAUTION

Odors and vapors released during initial operation.

•Curing of high temperature paint.

•Open windows for air circulation.

Odors may be irritating to sensitive individuals.

November 22, 2011 7036-135G Page 33