Harman Stove Company P35I Troubleshooting, Error Message, Possible Cause, Corrective Action

Page 28
Troubleshooting

 

 

P35i Fireplace Insert

 

 

 

 

9

 

With proper installation, operation, and maintenance, your appliance will provide years of

 

trouble-free service. If you do experience a problem, this troubleshooting guide will assist a

Troubleshooting

qualified service person in proper diagnosis and repair. This guide is intended for qualified

service technician use only.

 

 

 

 

Error Message

Possible Cause

Corrective Action

 

3-Blinks; Poor ESP signal.

Broken probe, wire or connection.

Check connection / Replace Probe

 

 

 

 

 

Exhaust temperature has gone out of range

Clean exhaust- possible soot or creosote

 

multiple times.

 

accumulation near probe.

 

 

 

 

4-Blinks; Poor Room Sensor

Broken sensor, wire or connection.

Check connection / Replace sensor

signal.

 

 

 

 

 

No fuel in hopper

 

Load fuel

 

Door, hopper lid, or ash pan open

Close all doors and check seals

5-Blinks; Failed ignition

Poor draft / weak combustion blower

Perform draft test, clean exhaust, replace blower if

 

 

 

necessary.

 

Fuel feed restriction

 

Check operation in "Test" mode. Clear obstruction

 

Blocked airflow / Igniter failure

Open burn pot cleanout to access igniter- clean.

 

 

 

Check igniter, replace if necessary

 

No fuel in hopper

 

Load fuel

 

Door, hopper lid, or ash pan open

Close all doors and check seals

6-Blinks; Poor combustion

Poor draft / weak combustion blower

Perform draft test, clean exhaust, replace blower if

 

 

 

 

necessary.

 

Fuel feed restriction

 

Check operation in "Test" mode. Clear obstruction

 

 

 

 

 

Symptom

Possible Cause

Corrective Action

 

 

No fuel in hopper

 

Load fuel

 

Door, hopper lid, or ash pan open

Close all doors and check seals

Low volume or no fuel feed

Poor draft / weak combustion blower

Perform draft test, clean exhaust, replace blower if

 

 

 

 

necessary.

 

Fuel feed restriction

 

Check operation in "Test" mode. Clear obstruction

 

Failed feed motor

 

Replace motor if necessary

 

 

 

 

 

Fire isn't hot enough for blower operation

Increase temperature setting

 

MANUAL / STOVE TEMP

When operating in manual ignite / stove temp mode,

No Distribution Blower

 

 

the blower will not run below a #3 setting on the

 

 

 

temperature dial. Increase temperature setting.

 

Failed motor or connections- "Test" mode

Check connections / Replace blower

 

 

 

 

 

 

Feed rate too low

 

Set feed adjuster at #4 or higher

 

Room sensor location different than ther-

Room sensor reports the room air temperature to

Low heat output, or room tem-

mometer location

 

the circuit board. Move sensor location or adjust set

perature doesn't match ther-

 

 

point accordingly

mometer or other readings

Excessive ash buildup on heat exchanger

Clean exhaust, firebox, and heat exchanger thor-

 

 

or in the exhaust

 

oughly.

 

 

 

 

 

 

 

 

 

 

28 Pellets or Corn/Pellet Mixture Only

3-90-775

Save These Instructions

Image 28
Contents Model SAVE THESE INSTRUCTIONSDiscard Installed, a House Fire May Result TABLE OF CONTENTS E. BTU & Efficiency Specifications C. Glass Specifications1Listing and Code Approvals A. Appliance CertificationSPECIAL NOTE 2Special Warnings and NotesB. Fire Safety A. Design, Installation & Location Considerations3Getting Started C. Component Locations P35i Fireplace InsertHopper Lid Latch GlassD. Pre- Use Check List Fire Risk4Dimensions & Clearances A. Appliance Dimensions60.96 cm P35i Fireplace InsertB. Clearances To Combustibles D. Minimum Opening for MasonryMasonry or Manufactured Fireplace and Manufactured FireplacesF. Factory-BuiltFireplace Installation Vent Information A. Vent Termination RequirementsB. Avoiding Smoke and Odors Negative Pressure, Shut-down,and Power FailureVent Configurations Outside AirWARNING! RISK OF FIRE C.Venting Requirements and RestrictionsWARNING! RISK OF INJURY OR PROPERTY DAMAGE Non-combustible Insulation D. Existing Fireplace InstallationSealing Plate E. Existing Fireplace, Rear Vent F.Optional Zero Clearance Cabinet InstallationVent pipe seams must be accessible A. Mobile Home Installation 6Mobile Home7Appliance Set-Up A. Outside Air AttachmentB. Installing the Surround C. Routing the Power CordD. Securing the Mounting Frame E. Attaching the VentingG. Control Board Installation F.Installing the Body into the Mounting FrameH. Room Sensor Installation I. Optional Log Kit K. Service Rail Kit- #1-00-774125J. Optional Trim Kit- #1-00-00775 A. Fire Safety OperatingInstructions B. Fuel and Fuel Storage1. ESP Exhaust Sensing Probe C. General Operating Information2. Circuit Board a. Feed Rate Adjustment d. Blower Speed Adjustmente. Igniter Mode Switch b. Mode SelectionD. Before Your First Fire E. Draft Test ProcedureF. Starting a Fire - MANUAL G. Starting a Fire - AUTOMATIC H. Maintaining the FireI. Relaxation Mode J. Shut-DownTroubleshooting Error MessageSymptom Possible CauseService & Maintenance A. Shut-downProcedureB. Quick Reference Maintenance Chart CAUTION! SHOCK AND SMOKE HAZARDC.General Maintenance Procedures 5.Cleaning Area Beneath Burn Pot Grate 5.Cleaning Heat Exchanger & ExhaustWARNING! RISK OF FIRE By User6.Inspect / Clean Hopper By User7.Cleaning the Door Glass By User8.Venting and Chimney System Soot and Fly Ash Formation & Need for RemovalD. Motors and Components P35i Fireplace InsertHopper Lid Latch Glass2.Combustion Blower 1.Feed Motor3.ESP- Exhaust Sensing Probe 4.Distribution Blower 5.Feeder Body6.Igniter PLUG PIN 11 WHITE 11Reference MaterialsP35i Fireplace Insert Addendum P35i Fireplace InsertP35i Pellet Insert Pellet Insert9 10 11 12 13 4 5 6#4 Surround Assembly P35i Pellet InsertDescription COMMENTSP35i Pellet Insert DescriptionCOMMENTS PART NUMBERP35i Pellet Insert DescriptionCOMMENTS PART NUMBERD. Custom Size Surround P35i Custom Surround Part #: 1-00-774221-SPLLIMITED LIFETIME WARRANTY WARRANTY COVERAGEWARRANTY PERIOD Hearth & Home Technologies IncWARRANTY CONDITIONS WARRANTY EXCLUSIONSThis warranty is void if LIMITATIONS OF LIABILITYService & Maintenance Log Date Of ServiceDescription Of Service P35i Fireplace InsertProudly Printed On 100% Recycled Paper