50 United States and District
of Columbia
We’re so confident the quality of our products meets the exacting standards of KitchenAid that, if your Stand Mixer should fail within the first year of ownership, KitchenAid will arrange to deliver an identical or comparable replacement to your door free of charge and arrange to have your original Stand Mixer returned to us. Your replacement unit will also be covered by our one year limited warranty. Please follow these instructions to receive this quality service.
If your KitchenAid® Stand Mixer should fail within the first year of ownership, simply call our
When you receive your replacement Stand Mixer, use the carton and packing materials to pack up your original Stand Mixer. In the carton, include your name and address on a sheet of paper along with a copy of the proof of purchase (register receipt, credit card slip, etc.).
How to Arrange for Warranty
Service in Puerto Rico
Your KitchenAid® Stand Mixer is covered by a
Take the Stand Mixer or ship prepaid and insured to an Authorized KitchenAid Service Center. Your repaired Stand Mixer will be returned prepaid and insured.
If you are unable to obtain satisfactory service in this manner, call
1-800-541-6390 to learn the location of a Service Center near you.
How to Arrange for Service after the
Warranty Expires – All Locations
Before calling for service, please review the Troubleshooting section on page 15.
For service information in the 50 United States, District of Columbia, and Puerto Rico,
call
Or write to:
Customer Satisfaction Center
KitchenAid Portable Appliances P.O. Box 218
St. Joseph, MI
Or contact an authorized Services Center near you.
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