GE GTL21, GTH21 Automatic icemaker, On some models, Does not work, See Installing the water line

Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions

Before you call for service…

Troubleshooting Tips

Problem	Possible Causes	What To Do
Automatic icemaker	Icemaker power switch is	•On power switch models, set the power switch to the
(on some models)	not on.	I (on) position. On feeler arm models, move the feeler
does not work		arm to the ON (down) position.
	Water supply turned off or	•See Installing the water line.
	not connected.
	Freezer compartment	•Wait 24 hours for the refrigerator to completely
	too warm.	cool down.
	Piled up cubes in the storage	•Level cubes by hand.
	bin cause the icemaker
	to shut off.
	Ice cubes stuck in icemaker.	•Turn off the icemaker, remove cubes and turn the
	(Green power light on	icemaker back on.
	icemaker blinking.)
Ice cubes have	Ice storage bin needs cleaning.	•Empty and wash bin. Discard old cubes.
odor/taste
	Food transmitting odor/taste	•Wrap foods well.
	to ice cubes.
	Interior of refrigerator	•See Care and cleaning.
	needs cleaning.
Slow ice cube freezing	Door left open.	•Check to see if package is holding door open.
	Temperature control not set	•See About the controls.
	cold enough.	•A newly installed refrigerator may take 12–24 hours
		to begin making ice cubes.
Moisture forms on	Not unusual during	•Wipe surface dry; then adjust the fresh food control
cabinet surface	periods of high humidity.	setting one number higher and check again in 24 hours.
between the doors
Refrigerator has odor	Foods transmitting	• Foods with strong odors should be tightly wrapped.
	odor to refrigerator.	• Keep an open box of baking soda in the refrigerator;
		replace every three months.
	Interior needs cleaning.	• See Care and cleaning.
Moisture collects inside	Too frequent or too
(in humid weather, air	long door openings.
carries moisture into
	Open containers of water or	• Cover or seal open containers. During a defrost cycle,
refrigerator when doors
	warm food in the refrigerator.	moisture will be removed from the refrigerator, but may
are opened)
		return with long or frequent door openings.
Refrigerator compartment	No power at outlet.	•Replace fuse or reset the breaker.
light does not work
	Light bulb burned out or loose.	•See Replacing the light bulbs.

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