Thermador CJ302 manual Solving Operational Problems, HOW to Obtain Service

Page 66

Problem Solving / Consumer Service

CJ Oven Care and Use Manual

Solving Operational Problems

Before calling for service, check the following to avoid unnecessary service charges.

	PROBLEM	PROBLEM SOLVING
	OVEN	STEPS
	All the numbers touched	The numbers were touched too rapidly. Be sure you remove your finger from
	do not appear in display	the number pad before touching the next digit.

	F followed by 2 digits appears	Touch OFF or turn power off at the circuit breaker, wait 3 minutes and turn
	in the display window	it back on. If condition persists, note the code number and call an authorized
		servicer.

	F-24 or F-25	This is caused by close contact to the control panel for more than 60 seconds,
	appears in display window	such as someone leaning against the controls or objects hanging in front of
		controls. See item above for correction.

	S A b appears in display window	Turn off the oven selected by touching UPPER	or LOWER .
		OFF	OFF
	Cooling fan continues to run	The fan turns off automatically when the electronic components have
	after oven is turned off.	cooled sufficiently.

	Clock and timer	Make sure there is proper electrical power to the oven.
	do not work	See the CLOCK and TIMER sections on Pages 9 & 10.

	Oven will not work	Make sure there is proper electrical power to the oven.
		Check the circuit breaker or fuse box to your house.

	Oven light does	Replace or reinsert the light bulb if loose or defective (see Page 61).
	not work	Touching the bulb with your fingers may cause the bulb to burn out quickly.
		Oven light does not work if CLEAN mode is set.

	Oven temperature is	The oven thermostat needs adjustment. See CALIBRATING OVEN
	too hot or too cold	TEMPERATURE in Do-It-Yourself Maintenance, Page 62.

	Oven will not self-clean	The oven temperature is too high to set the Self Clean operation.
		Allow the oven to cool to room temperature and reset the controls.
		Be sure you have touched CLEAN.

	Oven door will not	Allow the oven to cool below the locking temperature.
	unlock

	Oven is not clean	Heavily soiled ovens may need to Self Clean again or for a longer
	after the clean cycle	period of time. Heavy spillovers should be cleaned before starting
		the clean cycle. See Preparing to Self-Clean, Pages 55 and 57.

	208 Volt Connection	1. Open oven door. 2. Press and hold the UPPER OFF pad in a double oven or
		the OFF pad in a single oven. 3.While pressing pad, press the CLEAN pad and
		240 will appear in the display. 4. Release all pads. 5.Touch CLEAN and 208 will
		replace 240 in display.Touch UPPER OFF or OFF.

HOW TO OBTAIN SERVICE

For authorized service or parts information, call 800/ 735-4328.

We want you to remain a satisfied customer. If a problem does come up that cannot be resolved to your satisfaction write to: Thermador Customer Support Call Center, 5551 McFadden Avenue,

Huntington Beach CA, 92649 or phone: 800/ 735-4328.

Please include the Model Number, Serial Number and Date of Original Purchase/Installation.

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Contents Care & Use Manual ThermadorBuilt-In OvenSpecial Message to Our Customers Table of Contents Data Plate Microwave Precautions/RegistrationsTherefore, please CJ Oven Care and Use ManualPlease read all instructions before using this appliance Safety PrecautionsGeneral Appliance, Oven and Microwave Oven General Oven Safety SELF-CLEANING Mode SafetyBefore setting the Self Clean mode, remove Microwave Safety Precautions Microwave Mode SafetyTouch Control Panel Lower Oven Features of Your OvenModel CJ302 Upper OvenControl Panel Special FeaturesDisplay Window Mode This window Number Pads and Start PADSights & Sounds Interpreting the Control PanelSetting the Clock Setting the LightsYou Will See Setting theTimer To Cancel an Active TimerTo Change a Timer Upper Oven Heating Modes Upper Oven FeaturesPower levels may be used when microwaving. See Jetdirect Convection JetdirectOven FeaturesCJ Oven Care and Use Manual Upper Oven Mode PadsUpper Oven Control Menu CookSmart Mode Operation Upper Oven To Set a C OOK S Mart CS ModeCooksmart Start PreheatPAU Pause ResumeCookSmart Cooking Chart Upper Oven CS1 Breads, DessertsCook Time Cookies BrowniesCakes, Specialty DessertsCS2 Vegetables Rack PAN Size and Type Conventional Level Frozen vegetables are prepared using microwave modeCS2 -Vegetables Cooking TimeCS3 Meat, Casseroles MeatsPoultry Reduce amount of fine bread crumb toppings CS4 Frozen Cooked FoodsSelect shallow, oblong or oval-shaped casserole dishes Casseroles Rack PAN Size and Type ConventionalConvection To set J ET D Irect Convection ModeJetdirect Convection Operation Upper Oven Jetdirect ConvectionCakes, scratch or mix Jetdirect Convection Cooking ChartTemperature Level Cook Time Cream PuffsRack Cook Time END Temp Level Carving TempBasics for Microwave Mode Upper Oven Microwave Microwave Mode Operation Upper OvenTo Set a Microwave Mode Upper Oven Only MicrowaveOptional step Lock symbol disappears when the door unlocksTo change microwave time without re-setting PauseMicrowave Cooking Chart Upper Oven Food Items Power Approx Procedures AMOUNT/WEIGHT Level TimeMicrowave Shortcuts Type & Size Cooking Fresh VegetablesVegetable Amount Container Water or Approx Preparation Cooking Time MethodReheating Cooked Foods Cooked Food Power LevelAPPROX. Time Procedure Weight Amount orDefrosting Food Items Procedure APPROX. Defrost TimeMinutes per pound of weight MeatCustom Combination Program Upper Oven JetDirect Convection plus MicrowaveTo set a customized program Pau Cook TimeUpper OFF Resetting the entire program, touchMicrowave mode Select Cook Time immediately To change the microwave time, withoutBeef and lamb should be removed from oven at Cooking and Serving TemperaturesTips Food ItemCustom Combination Cooking Chart Upper Oven Recipe FavoritesLower Oven GeneralTips 120/208 Volt ConnectionLower Oven Heating Modes Bake or ProofConvection or Dehydrate Lower Oven FeaturesCJ Oven Care and Use ManualLower Oven Control Menu LowerBake Tips Bake Mode Operation Lower OvenTo set Bake mode BakeFood Item Baking Chart Lower OvenOven Temperature Time CookiesConvection Tips Convection Mode Operation Lower OvenTo Set the Convection Mode Cook food in low-sided, uncovered pansConvection Cooking Chart Lower Oven TemperatureFood Item Rack Oven Time Convection Bake Tips Convection Bake Mode Operation Lower OvenTo Set the Convection Bake Mode Convection BakeConvection Bake Chart Lower Oven Roast Tips Roast Mode Operation Lower OvenTo set Roast mode RoastFood Serving Temperature Guidelines from Fsis Roasting Chart Lower OvenFood Safety Guidelines Oven Cook Time END TempTo Set the Convection Roast and Probe Mode Convection Roast TipsCarving Convection Roast Chart Lower OvenOven Cook Probe Uncovered PANTo Set the Broil and Convection Broil Modes Broil and Convection Broil Mode OperationBroil and Convection Broil Tips BroilRack Broil Level Setting Total Time Broil ChartConvection Broil Chart BreadProofing Tips Proof Mode Operation Lower OvenTo Set the Proof Mode ProofFor the dehydrate mode Dehydrate Mode Operation Lower OvenTo Set the Dehydrate Mode Dehydrating TipsTimed Oven Modes Operation Lower Oven To Set Timed ModeTo Delay the Start of the Timed Mode Select Bake or ConvectionSetting the Sabbath Mode Lower Oven To Set the Sabbath ModeLights Self Cleaning Self-Cleaning the OvensPreparing the Upper Oven for Self Clean After Self CleanPreparing the Lower Oven for Self-Cleaning Before you Self CleanAfter Self Clean Self Clean Mode Operation Upper and Lower Oven To Set the Self Clean Mode to Start NowOven Care and Cleaning Oven Cleaning Upper and Lower OvenHow to use the Oven Cleaning Chart Cleaning Method Blk / WhtFiberglass do not HAND-CLEAN GASKET. Knit Oven Finishes / Cleaning MethodPart Cleaning Method Or clean in dishwasherRemoving the Lower Oven Door Do-It-Yourself MaintenanceDo-It-Yourself Maintenance To Remove the Oven DoorDo-It-Yourself Maintenance Do-It-Yourself MaintenanceCJ Oven Care and Use ManualReplacing the Oven Light Lower Oven only To change the Calibration of the Oven Temperature When Convection is touchedTo Change to Centigrade, follow these steps Solving Baking Problems Problem Solving / Consumer ServiceBaking Problem Cause Problem Problem Solving Oven Steps Solving Operational ProblemsHOW to Obtain Service For authorized service or parts information, call 800Warranty Applications What is CoveredWhat is not Covered Service Data

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