Thermador CM302 manual Solving Operational Problems, HOW to Obtain Service

Page 60

Problem Solving

CM Oven Care and Use Manual

Solving Operational Problems

Before calling for service, check the following to avoid unnecessary service charges.

 

PROBLEM

PROBLEM SOLVING

 

OVEN

STEPS

 

 

All the numbers touched

The numbers were touched too rapidly. Be sure you remove your finger from

 

do not appear in display

the number pad before touching the next digit.

 

 

 

 

 

 

 

 

F followed by 2 digits appears

Touch OFF or turn power off at the circuit breaker, wait 3 minutes and turn

 

in the display window

it back on. If condition persists, note the code number and call an authorized

 

 

servicer.

 

 

 

 

 

 

 

F-24 or F-25

This is caused by close contact to the control panel for more than 60 seconds,

 

appears in display window

such as someone leaning against the controls or objects hanging in front of

 

 

controls. Follow previous solution.

 

 

 

 

 

 

 

S A b appears in display window

Turn off the oven selected by touching OFF (single oven model) or UPPER

 

 

OFF

 

 

or LOWER (double oven models).

 

 

OFF

 

 

Cooling fan continues to run

The fan turns off automatically when the electronic components have

 

after oven is turned off.

cooled sufficiently.

 

 

 

 

 

 

 

Clock and timer

Make sure there is proper electrical power to the oven.

 

do not work

See the CLOCK and TIMER sections on Pages 10 & 11.

 

 

 

 

 

 

 

Oven will not work

Make sure there is proper electrical power to the oven.

 

 

Check the circuit breaker or fuse box to your house.

 

 

 

 

 

 

Oven light does

Replace or reinsert the light bulb if loose or defective (See Page 55).

 

not work

Touching the bulb with your fingers may cause the bulb to burn out quickly.

 

 

Oven light does not work if CLEAN mode is set.

 

 

 

 

 

 

Oven temperature is

The oven thermostat needs adjustment. See the OVEN TEMPERATURE

 

too hot or too cold

CALIBRATION in Do-It-Yourself Maintenance, Page 56.

 

 

 

 

 

Oven will not self-clean

The oven temperature is too high to set the self-clean operation.

 

 

Allow the oven to cool to room temperature and reset the controls.

 

 

Be sure you have touched CLEAN.

 

 

 

 

 

Oven door does not

Do not run self-clean. Phone for service. See How to Obtain Service, below.

 

lock in self-clean mode.

 

 

 

 

 

 

 

 

 

 

Oven door will not

Allow the oven to cool below the locking temperature.

 

unlock

 

 

 

 

 

 

 

 

 

 

Oven is not clean

Heavily soiled ovens may need to self-clean again or for a longer

 

after the clean cycle

period of time. Heavy spillovers should be cleaned before starting

 

 

the clean cycle. See Self-Cleaning the Oven, Page 50 and 51.

 

 

 

 

 

 

 

HOW TO OBTAIN SERVICE

For authorized service or parts information, call 800/ 735-4328.

We want you to remain a satisfied customer. If a problem does come up that cannot be resolved to your satisfaction write to: Thermador Customer Support Call Center, 5551 McFadden Avenue, Huntington Beach CA, 92649 or phone: 800/735-4328.

Please include the Model Number, Serial Number and Date of Original Purchase/Installation.

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Contents Care & Use Manual Special Message to Our Customers Table of Contents Safety Precautions Therefore, pleaseData Plate Please read all instructions before using this appliance To reduce the risk of fire in the oven cavityGeneral Oven Safety SELF-CLEANING Mode SafetyMicrowave Mode Safety Food Item or Process DON’T Features of Your Oven Model CM301 Model CM302Touch Control Panel UPPER/LOWER Oven Upper OvenOven Control Features LIGHT, Panel LOCK, CLOCK,TIMERS, and Cooksmart MenuSpecial Features Number PadsUsingThe Control Panel Mode Display WindowControl Menu LightInterpreting the Control Panel Sights & Sounds Setting the Clock Setting the LightsYou Will See ClockSetting theTimer To Cancel an Active TimerTo Change a Timer Heating Modes available only in Single or Upper Ovens Heating Modes available in Each Oven Bake or ProofConvection or CookSmart Mode Upper or Single Oven only To Set a Cooksmart CS ModeCooksmart Preheat PAUPreheat oven and bake using one rack at a time CS1 Guidelines for Breads and DessertsFrom previous Remove wire leg clamp from turkey before roasting CS2 Guidelines for Large Roasts and PoultryTips for roasting a turkey ENDCS3 Guidelines for Small Roasts and Poultry CS3 Guidelines for Small Roasts and Poultry, chart Tips on cooking poultryCS4 Ð Guidelines for Vegetables CS4 Vegetables PAN Size Conventional Type Cook TimeMicrowave Mode Upper or Single Oven only Do not Operate with Oven EmptyTo Set a Microwave Mode Upper Oven Only MicrowaveMicrowave Cook TimePau Optional stepTo check or stir food, select Pause/Resume Upper OFFMicrowave Cooking Upper or Single Oven only Cooking Fresh VegetablesFood Items Procedure APPROX. Defrost Time DefrostingFood Items Power Approx Procedures AMOUNT/WEIGHT Level Time ShortcutsBroil BroilCook TimeUse number pads To check food for doneness, or to turn over atPause Custom Combination Program Upper Oven Convection plus Microwave Tips GeneralTo set a customized program ConvectionSelect a power level Do not touch the zero pad unless you want HI powerSelect the minutes/seconds to cook Food Use the number pads to enter the cooking timeTo change the microwave time, without Enter the new time and touch StartGeneral OvenTips Both Ovens 120/208 Volt ConnectionBake Mode To set Bake modeBake Tips BakeFood Item Rack Level Oven Temperature Time CookiesDesserts Convection Mode To Set the Convection ModeConvection Tips Convection Cooking Chart TemperatureFood Item Rack Oven Time Convection Bake Mode To Set the Convection Bake ModeConvection Bake Tips Convection BakeConvection Bake Chart Roast Mode To set Roast modeRoast Tips RoastRoasting Chart Food Serving Temperature Guidelines from FsisTime END Temp Convection Roast and Probe Mode To Set the Convection Roast and Probe ModeConvection Roast Tips Convection Roast Chart OvenCarving Uncovered PANBroil and Convection Broil Mode Operation Broil and Convection Broil TipsTo Set the Broil and Convection Broil Modes Convection BroilBroil Chart Rack Broil Level Setting Total TimeBread LambProof Mode To Set the Proof ModeProofing Tips ProofDehydrate Mode To Set the Dehydrate ModeFor the dehydrate mode Dehydrating TipsTo Set Timed Mode To Delay the Start of the Timed ModeTimed Oven Modes StopSetting the Sabbath Mode To Set the Sabbath ModeLights Before YOU Self Clean After Self CleanCare and Cleaning GasketSelf Clean Mode Upper and Lower Oven To Set the Self Clean ModeTo Delay the Start of Self Clean Oven Cleaning Upper and Lower Oven How to use the Oven Cleaning ChartCleaning Method Blk / WhtOven Finishes / Cleaning Method Part Cleaning MethodFiberglass do not HAND-CLEAN GASKET. Knit Or clean in dishwasherDo-It-Yourself Maintenance Do-It-Yourself MaintenanceTo Replace the Lower Oven Door Replacing the Lower Oven Light BladeTo change the Calibration of the Oven Temperature To Change to Centigrade,follow these stepsTo complete the change, touch OFF or OFF To complete the change, touch Upper orSolving Baking Problems Problem SolvingBaking Problem Cause Solving Operational Problems HOW to Obtain ServiceProblem Problem Solving Oven Steps For authorized service or parts information, call 800CM Oven Care and Use Manual CM Oven Care and Use Manual What is Covered What is not CoveredWarranty Applications Service DataThermador Model CM 301, CM
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CM302 specifications

The Thermador CM302 is a high-performance microwave designed to elevate culinary experiences in modern kitchens. With its sleek design and advanced functionalities, it seamlessly blends with any kitchen decor while providing impressive cooking capabilities.

One of the standout features of the CM302 is its spacious interior, offering 2.1 cubic feet of cooking capacity, which allows for ample space to prepare multiple dishes or larger items. This microwave is engineered with a powerful 1,200-watt cooking power, ensuring that food is cooked evenly and efficiently. Whether you're reheating leftovers or defrosting ingredients, the CM302 delivers consistent results.

Incorporating advanced technology, the Thermador CM302 includes a unique sensor cooking feature that automatically adjusts cooking times and power levels based on the moisture released from the food. This means you can achieve perfect results without the guesswork, making meal preparation incredibly user-friendly. Additionally, the microwave offers a variety of cooking modes such as Warm, Popcorn, and Reheat, catering to diverse culinary needs.

The CM302 is equipped with a high-quality stainless steel interior, making it easy to clean and resistant to stains and odors. This focus on hygiene is complemented by a sleek stainless steel finish on the exterior, providing a modern appearance that enhances any kitchen aesthetic.

For added convenience, the Thermador CM302 features a user-friendly control panel with intuitive buttons and a bright LCD display. This ensures that selecting the desired settings is straightforward, even for those who may not be tech-savvy. The microwave also includes easy-to-use pre-programmed settings for various common cooking tasks, streamlining the process even further.

Moreover, the CM302 offers a powerful ventilation option, allowing it to function efficiently as an integrated part of a kitchen suite. With its Quattro Ventilation System, users can enjoy improved air circulation and reduced cooking odors, which is essential for maintaining a fresh kitchen environment.

In summary, the Thermador CM302 is a versatile microwave that combines innovative technology with a stylish design. With its spacious capacity, powerful cooking performance, and thoughtful features, the CM302 is ideal for anyone looking to enhance their cooking efficiency while enjoying a sophisticated kitchen experience. With Thermador's reputation for quality and durability, the CM302 promises to be a reliable addition to any culinary space.
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