T R O U B L E S H O O T I N G
BEFORE CALLING FOR SERVICE
Before you call for service, review this list.It may save you time and expense. The list includes common occurrences that are not the result of defective workmanship or materials in this appliance.
Problem | Possible Causes / Solutions |
Range is not level. | • Poor installation.Place oven rack in center of oven. Place a level on the oven rack. |
| Adjust leveling legs at base of range until the oven rack is level. |
| • Be sure floor is level and strong and stable enough to adequately support range. |
| • If floor is sagging or sloping, contact a carpenter to correct the situation. |
| • Kitchen cabinet alignment may make range appear unlevel. Be sure cabinets are |
| square and have sufficient room for range clearance. |
Cannot move | • Cabinets not square or are built in too tightly. Contact builder or installer to make |
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appliance easily. | appliance accessible. |
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Appliance must be | • Carpet interferes with range. Provide sufficient space so range can be lifted over |
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accessible for | carpet. |
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service. |
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Oven control beeps | • Electronic control has detected a fault condition. | CODE | CAUSE |
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and displays any F | Touch CLEAR/OFF to clear the display and stop | Shorted keypad |
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code error. | beeping. Reprogram oven. | Door locking system |
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| If fault recurs, record fault number. Touch |
| don't operate |
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| CLEAR/OFF and contact a Service agent. | No heating |
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Surface units will not • Improper cookware being used. |
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maintain a rolling boil | - Use pans which are flat and match the diameter of the surface unit selected. |
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or cooking is not fast • In some areas, the power (voltage)may be low. |
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enough | - Cover pan with a lid until desired heat is obtained. |
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Surface units do not | • A fuse in your home may be blown or the circuit breaker tripped. |
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work properly | - Replace the fuse or reset the circuit breaker. |
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•Cooktop controls improperly set.
-Check to see the correct control is set for the surface unit you are using.
Surface unit stops | • This is normal. The unit is still on and hot. |
glowing when |
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changed to a lower |
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setting |
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Areas of discoloration • Food spillovers not cleaned before next use. | |
on the cooktop | - See Cleaning the glass cooktop section. |
| • Hot surface on a model with a |
| - This is normal. The surface may appear discolored when it is hot. This is |
| temporary and will disappear as the glass cools. |
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Frequent cycling on | • This is normal. |
and off of surface | - The element will cycle on and off to maintain the heat setting. |
units |
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