T R O U B L E S H O O T I N G
BEFORE CALLING FOR SERVICE (cont')
Problem | Possible Causes / Solutions |
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Food does not broil | • Aluminum foil used on the the broiling pan and grid has not been fitted properly and |
properly | slit as recommended. |
| - See the Using the Oven section. |
| • In some areas the power voltage may be low. |
| - Preheat the broil element for |
| - See the Broiling Guide, page 27. |
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Oven temperature too | • Oven Sensor needs to be adjusted. |
hot or too cold | - See the adjusting your oven Temperature in option section. |
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Scratches or | • Coarse particles such as salt or sand between cooktop and utensils can cause |
abrasions on cooktop | scratches. |
surface | Be sure cooktop surface and bottoms of utensils are clean before usage. Small |
| scratches do not affect cooking and will become less visible with time. |
| • Cleaning materials not recommended for |
| See Cleaning The Glass Cooktop in the MAINTENANCE section, page |
| • Cookware with rough bottom has been used. Use smooth, |
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Metal marks | • Scraping of metal utensils on cooktop surface. Do not slide metal utensils on |
| cooktop surface. Use a |
| See Cleaning The Glass Cooktop in the MAINTENANCE section, page |
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Brown streaks or | • Boilovers are cooked onto surface. Use the blade scraper to remove soil. See |
specks | Cleaning The Glass Cooktop in the MAINTENANC section, page |
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Areas of discoloration | • Mineral deposits from water and food. Remove using a |
with metallic sheen | cleaning creme. Use cookware with clean, dry bottoms. |
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Oven will not self | • The oven temperature is too high to set a self clean operation. |
clean | - Allow the range to cool and reset the controls. |
| • Oven controls improperly set. |
| - See the using the self cleaning oven section. |
| • A self clean cycle cannot be started if the oven lockout feature is active. |
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“Crackling” or | • This is the sound of the metal heating and cooling during both the cooking and Self |
“popping” sound | Clean functions. |
| - This is normal. |
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Fan noise | • A convection fan may automatically turn on and off. |
| - This is normal. |
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Oven racks are | • Apply a small amount of vegetable oil to a paper towel and wipe the edges of the |
difficult to slide | ovenracks with the paper towel. |
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Convection Fan stops | • Convection fan stops during a convection bake cycle. |
| - This is normal and is done to allow for more even heating during the cycle. |
| This is not a failure of the range and should be considered normal operation. |
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