Whirlpool 2199009 manual Your refrigerator will not operate, Lights do not work, Check if Then

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TROUBLESHOOTING GUIDE

You can solve many common refrigerator problems easily, saving you the cost of a possible service call. Try the suggestions below to see if you can solve your problem without outside help. If the suggestions do not work, please call the Whirlpool Consumer Assistance Center.

NOTE: The Index in the back of the book will help you locate the appropriate sections that are referenced throughout this Troubleshooting Guide.

Your refrigerator will not operate

Check if ...	Then ...
The power supply cord is unplugged.	Firmly plug the cord into a live outlet with proper voltage.

A household fuse has blown or circuit breaker	Replace the fuse or reset the circuit.
has tripped.

The refrigerator control is turned to the “OFF” position.

Refer to the “Setting the controls” section.

The refrigerator is defrosting.	Recheck to see if the refrigerator is operating in 30 minutes.
	Your refrigerator will regularly run an automatic defrost cycle.

	If it is still not running after checking the above items, call
	the Consumer Assistance Center.

The lights do not work

Check if ...	Then ...
The power supply cord is unplugged.	Firmly plug the cord into a live outlet with proper voltage.

A household fuse or circuit breaker has tripped.	Replace the fuse or reset the circuit.

A light bulb is loose in the socket.	Turn the refrigerator control to OFF. Disconnect the
	refrigerator from the electrical supply. Gently remove the
	bulb and reinsert. Then reconnect the refrigerator to the
	electrical supply and reset the refrigerator control.

A light bulb has burned out.

Replace with an appliance bulb of the same wattage, size, and shape. See the “Changing the light bulbs” section.

There is water in the defrost drain pan

Check if ...	Then ...
The refrigerator is defrosting.	The water will evaporate. It is normal for water to drip into
	the defrost pan.

It is more humid than normal.

Expect that the water in the defrost pan will take longer to evaporate. This is normal when it is hot or humid.

Water in the defrost pan is overflowing.

Check to make sure your refrigerator is level. (See the “Leveling” section.) If it is still overflowing there is probably something wrong with the refrigerator. Call the Consumer Assistance Center.

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Contents 2199009 Top-Mount RefrigeratorTable of Contents Whirlpool Refrigerator Safety WAVERTISSEMENT Other parts and features Parts and FeaturesAutres pices et caractŽristiques PIéCES ET CARACTƒRISTIQUESRemoving packaging materials RefrigeratorNettoyage avant lÕutilisation Cleaning before useUnpacking your refrigerator ⁄2-inch minimum at top and sidesOutils requisÊ Tools requiredCold water supply ArrivŽe dÕeau froideAttaching the optional ice maker to a water supply Attaching the optional ice maker to a water supply Water valve Copper tubing clampMounting screw Copper tubingMéthode recommandée de mise à la terre Refrigerator Prong Power cord Grounding plugRecommended Grounding Method Prong grounding type wall receptaclePortes Nivellement et alignement des portes suite Leveling and door alignmentHow the controls work Using YourSetting the controls SettingsRéglage des commandes suite Pour UNE On some models Adjusting Door BinsSur certains modles Removing the snap-on door trimTo remove a shelf Adjusting Refrigerator ShelvesTo replace a shelf Pour enlever une tablettePour ajuster le balconnet utilitaire ou le plateau TrayTo remove the cover Style To remove the meat drawerTo replace the cover StyleRefrigerator Shelf AdjustingRéglage de la tablette du réfrigérateur EZ-TRACK* suite Adjusting the EZ-TRAK* refrigerator shelfRemoving Crisper Crisper Cover Pour réinstaller le couvercleTo remove the crisper Pour retirer le bac à légumesCover Track To replace the shelf Adjusting Crisper Humidity ControlPour retirer la clayette Pour remettre la clayetteTo replace the freezer floor To remove the freezer floorFreezer floor fences Air towerEjector arm Using the Optional Automatic ICE MakerRemember Using the optional automatic ice makerTo replace the base grille To remove the base grilleCondenser coils Defrost pan ClipsRefrigerator light To change the refrigerator lightPour changer l’ampoule d’éclairage du réfrigérateur Pour changer l’ampoule du congélateurCover Screws Top hinge Shim Screws Reversing the hingesDoor stop Spacer Shim Hinge pin Screws Door stop Spacer Hinge Screws ShimReversing the door swing Reversing the handlesOutillage NƒCESSAIRE Inversion du sens d’ouverture des portes suite Inversion des poignŽes de portesƑCONOMIE DÕƒNERGIE Saving EnergyLes bruits de l’appareil que Understanding the sounds you may hearVous pouvez entendre suite Caring for Your Refrigerator To clean your refrigeratorExtérieur Pour nettoyer le réfrigérateurParois intérieures Garnitures et jointsPlateau de dégivrage Nettoyage du réfrigérateur suiteSerpentins du CondenseurCourtes vacances Short vacationsLong vacations Longues vacancesEntretien avant les vacances ou lors d’un déménagement suite Vacation and moving careCheese Butter or margarineMilk EggsFish Vegetables with skinsMeat LeftoversEmballage PackagingCongŽlation FreezingStoring frozen food Lights do not work Your refrigerator will not operateThere is water in the defrost drain pan Check if ThenRefrigerator seems to make too much noise Motor seems to run too muchIce maker is producing too little ice Ice maker is not producing iceOff-taste or odor in the ice Divider between the two compartments is warm Temperature is too warmThere is interior moisture build-up Doors are difficult to open Doors will not close completelyCheck if Les ampoules nÕŽclairent pas Le rŽfrigŽrateur ne fonctionne pasVérifier si Alors Le moteur semble fonctionner excessivement Le plateau de dŽgivrage contient de lÕeauLa machine ˆ glaons ne produit pas de glaons Le rŽfrigŽrateur semble faire trop de bruitLa machine ˆ glaons produit trop peu de glaons La cloison au centre entre les deux sections est tide Mauvais gožt ou odeur des glaonsLa tempŽrature est trop tide Les portes ne se ferment pas compltement Il existe une accumulation dÕhumiditŽ ˆ lÕintŽrieurLes portes sont difficiles ˆ ouvrir For Further Assistance If YOU Need Replacement PartsOur consultants provide assistance with Toll free, 830 a.m. 6 p.m. EST, at If YOU Need Assistance or Service in CanadaPour Plus Dõassistance Demande Dõassistance OU DE ServiceIndex Section DU Réfrigérateur Index Index suiteWarranty U.S.A