3Com 3C319 instruction

9-8CHAPTER 9: TROUBLESHOOTING NIC INSTALLATION

4Ensure that the settings (memory allocations, interrupts, etc.) for the 3C319 NIC do not conﬂict with other devices installed in the PC.

See Table 2-1 for initial settings set by 3Com for conﬁguration options. See Chapter 5, “Conﬁguring the NIC Manually,” for a description of the settings.

5Check that the ring speed (4 or 16) matches the network speed.

Select the View pull-down menu in the Conﬁguration and Diagnostic Program and select NIC Information to view the current 3C319 NIC conﬁguration.

6If you installed the 3C319 NIC correctly and still experience problems, review your conﬁguration procedures.

Make sure that you have properly conﬁgured your PC for the 3C319 NIC. Refer to Chapter 5, “Conﬁguring the NIC Manually.”

Make sure that you have installed the correct drivers for your network operating system. Refer to Chapters 4, 6, and 8.

7Install the 3C319 NIC in another slot and run the diagnostic tests again to isolate a defective slot.

The slot may be defective. If the 3C319 NIC passes the tests in the second slot, contact the reseller or manufacturer of the PC.

8Install the 3C319 NIC in another functioning PC and run the tests again.

Your PC may be defective. If the 3C319 NIC passes the tests in the second PC, contact the reseller or manufacturer of the ﬁrst PC.

9Replace the failed 3C319 NIC with a working 3C319 NIC. If the second 3C319 NIC fails, the PC may be defective.

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3Com 3C319 manual Check that the ring speed 4 or 16 matches the network speed

Contents

User Guide Member of the high-performance TokenLink Velocity family For units of the Department of Defense For civilian agencies Lifetime Limited Warranty Japan Asia Italy, Greece, Spain, Portugal MaltaAustralia, New Zealand Belgium, Netherlands, Luxembourg Sweden, Finland, Norway Contents Installing a Network Driver for Windows NT Configuring Dynamicaccess Class of Service Specifications Vii Page Figures Page Tables Page Introduction How to Use This GuideAbout this Guide If you are looking for Turn to Convention Description ConventionsIcon Alerts you to Introduction High-Performance FeaturesDynamicAccess Class of Service Parallel Tasking Architecture Other Features Full-Duplex/Dedicated Token Ring Support Other Features 100% IBM Compatibility Installation Requirements 3C319 NIC Safety Precautions Inspecting the 3C319 NIC Inserting the 3C319 NIC Insert the 3C319 NIC in an empty ISA or Eisa expansion slot Before Conﬁguring the NIC and Installing the Driver Plug in the PC and turn the power on Default Settings PCs without Option PCs with PnP Support 6CHAPTER 2 Installing the 3C319 NIC NetWare Step DOS Client Windows Windows NT Others Page Installing Netware DOS Clients Automatically AutoLink Software Functions Avoiding Memory Manager Conﬂicts Before Using the AutoLink Conﬁguration UtilityModifying AutoLink Default Settings Type Running the AutoLink ProgramInsert TokenDisk diskette #1 in the ﬂoppy drive and type To accept the terms and conditions, type y Enter the ring speed and conﬁguration mode and press EnterLog in to the NetWare server with your ID and password Installing a Network Driver for Windows About Microsoft Windows 95 Versions Before Installing the DriverInstalling the Ndis 4 Driver for Windows Retail Version of Windows OSR2 Version of Windows Installing the Ndis 4 Driver for Retail WindowsWhen Windows 95 PnP Detects the NIC Finding the Windows 95 Version When Windows 95 Does Not Detect the NIC Windows 95 desktop, double-click the My Computer icon Installing the Ndis 4 Driver for Windows Click Next Installing the Ndis 4 Driver for Windows 95 OSR2Install the 3C319 NIC and start the computer Installing the Ndis 4 Driver for Windows Page NIC Manually Conﬁguring the 3C319 NIC in a PC Without PnP Support Before Using the Conﬁguration and Diagnostic ProgramAt the prompt, type install Enter To accept the displayed terms and conditions, type y Main Menu Press Enter Press Esc to exit the Conﬁguration and Diagnostic Program3Com Mode IBM Mode Press any key to continue Changing Conﬁguration Option Settings NIC Configuration F1=Help Changing the Conﬁguration of Multiple NICs Conﬁguration Options Conﬁguration Mode Plug and Play PnP A20h Ring SpeedBase Address BIOS/MMIO Address Location Shared RAM Page Size and Address Range KB / D8000-DBFFF Interrupt Request LevelOther Conﬁguration Options Conﬁguration Options Page Driver for Windows NT Installing the Ndis 4 Driver for Windows NT Windows NT Click OK to select the NIC Remove the TokenDisk diskette and click Restart now Select Network Adapter dialog box, click Have Disk Configuring Dynamicaccess Class of Service Before Starting Conﬁguration Activating Class of Service Control Panel group, double-click the Class of Service icon Adding Class of Service Ranges and Protocols Click the Additional Ranges tab 2Initial Class of Service Additional Ranges Screen Select the protocol that the application uses Using Class of Service Advanced Options Click OK when you are ﬁnished Accessing Class of Service Advanced Options 4Class of Service Advanced Options Screen Concurrent UDP Streams Class of Service Advanced Options SettingsFifo Packet Threshold Low-Priority Ratio Auto Ring Speed Detection Disable Switch Packet PrioritizationDisable Receive Packet Buffering Natural Packet Interval Using Windows 95 to Access Auto Ring Speed Detection 53Com TokenLink Velocity ISA Adapter Dialog Box Using Windows NT to Access Auto Ring Speed Detection Disabling Auto Ring Speed Detection Setting a Locally Administered Network Address Page Manually Installing Miscellaneous Network Drivers Examining Driver Files on the TokenDisk Diskettes TokenDisk Diskette #1 Contents TokenDisk Diskette #2 Contents Before Installing DriversInstalling the Client Driver for NetWare Network Drivers Edit your CONFIG.SYS ﬁle and include these statements Installing the Ndis 2.01 Driver Installing the OS/2 Network Driver for NetWareInstalling the Server Driver for NetWare Installing a Driver for Windows for Workgroups Before Installing the Driver Viewing the Driver Installation Instructions Using IBM Drivers Using Remote Program Load RPL Before Using RPL Enabling RPL Disabling RPL 3C319 NIC LEDs NIC LEDs Using the Conﬁguration and Diagnostic Program Diagnostic Test Types Group 1 Diagnostics To start the diagnostic program, type Group 2 DiagnosticRunning the Diagnostic Tests Ring Operations Test Select Run Tests Changing the Test Setup Press Enter to start the tests To run the tests, select Start and press Enter Troubleshooting TipsSelect OK and press Enter Check that the ring speed 4 or 16 matches the network speed Troubleshooting Tips Page Pin Assignments SpecificationsCabling Figure A-1DB-9 Connector Pin Assignments Online Technical Services World Wide Web Site Access by Digital Modem 3Com Bulletin Board ServiceAccess by Analog Modem 408 654 2706 or 408 654 Telephone 3ComFacts Automated Fax ServiceCountry Telephone Number Country Number Log on to your CompuServe account 3ComForum on CompuServe Online ServiceSupport from Your Network Supplier Press Return to see the 3ComForum main menu Support from 3Com 3Com Ireland Regional Sales Office Telephone Number 3Com GmbH3Com Iberia 3Com Latin America Returning Products for Repair Country Telephone Number Fax NumberPage Glossary Hexadecimal IBM modeFull-duplex Ieee Network LobeLobe cable Protocol Parallel Tasking architecturePlug and Play PnP Protocol layers Index Numbers TokenDisk #1 TokenDisk #2 TLNK3.DOS TokenDisk diskette #1 contents 8-2 #2 contents 3Com Corporation Limited Warranty FCC Class B Certification Statement 3COM END User Software License Agreement