3Com 3C319 - page 96

B-6 APPENDIX B: TECHNICAL SUPPORT

3Com GmbH

Austria

Czech Republic/Slovak Republic

Germany

(Central European HQ)

Hungary

Poland

Switzerland

43 1 513 4323

420 2 21845 800

49 30 34 98790 (Berlin)

49 89 627320 (Munich)

36 1 250 83 41

48 22 6451351

41 31 996 14 14

3Com Iberia

Portugal

Spain 351 1 3404501

34 1 383 17 00

3Com Ireland 353 1 820 7077

3Com Latin America

U.S. Headquarters

Northern Latin America

Argentina

Brazil

Chile

Colombia

Mexico

Peru

Venezuela

408 326 2093

305 261 3266 (Miami, Florida)

541 312 3266

55 11 5181 0869

562 633 8935

571 629 4110

52 5 520 7841/7847

51 1 221 5399

58 2 953 8122

3Com Mediterraneo

Italy 39 2 253011 (Milan)

39 6 5279941 (Rome)

3Com Middle East 971 4 349049

3Com Nordic AB

Denmark

Finland

Norway

Sweden

45 39 27 85 00

358 0 435 420 67

47 22 58 47 00

46 8 632 56 00

3Com Russia 007 095 258 09 40

3Com Southern Africa 27 11 807 4397

3Com UK Ltd. 44 131 240 2900 (Edinburgh)

44 161 873 7717 (Manchester)

44 162 889 7000 (Marlow)

Regional Sales Office Telephone Number

Contents

Main 3Com Corporation 95052-8145 Santa Clara, California 5400 Bayfront Plaza L ARRANTY IMITED IFETIME C UTOMATICALLY A LIENTS 95 NT INDOWS W RIVER D N A ANUALLY NIC M THE ONFIGURING INDOWS W FOR RIVER D N A D ERVICE RIVERS ETWORK ISCELLANEOUS 9 NSTALLATION UPPORT S ECHNICAL Page Page F Page Page Page ABOUT THIS GUIDE Introduction How to Use This Guide Conventions Table 1 and Table 2 list conventions that are used throughout this guide. 1 High-Performance Features DynamicAccess Class of Service Parallel Tasking Architecture Full-Duplex/Dedicated Token Ring Support Other Features Page 100% IBM Compatibility 2 3C319 NIC Installation Requirements Safety Precautions Inspecting the 3C319 NIC Inserting the 3C319 NIC Before Conguring the NIC and Installing the Driver Page Page Page Page 3 DOS CLIENTS A AutoLink Software Functions Before Using the AutoLink Conguration Utility Modifying AutoLink Default Settings Avoiding Memory Manager Conicts Running the AutoLink Program Page 4 DRIVER FOR WINDOWS 95 Before Installing the Driver Installing the NDIS 4 Driver for Windows 95 About Microsoft Windows 95 Versions Installing the NDIS 4 Driver for Retail Windows 95 Page Page Installing the NDIS 4 Driver for Windows 95 OSR2 Page Page 5 NIC M Before Using the Conguration and Diagnostic Program Conguring the 3C319 NIC in a PC Without PnP Support Page Page Changing Conguration Option Settings Changing the Conguration of Multiple NICs Conguration Options Plug and Play (PnP) Conguration Mode Ring Speed I/O Base Address BIOS/MMIO Address Location Shared RAM Page Size and Address Range Interrupt Request Level Other Conguration Options Page Page 6 DRIVER FOR WINDOWS NT Before Installing the Driver Installing the NDIS 4 Driver for Windows NT Windows NT 3.51 Windows NT 4.0 Page 7 DYNAMICACCESS C Before Starting Conguration Activating Class of Service Adding Class of Service Ranges and Protocols Page Using Class of Service Advanced Options Accessing Class of Service Advanced Options Class of Service Advanced Options Settings Auto Ring Speed Detection Using Windows 95 to Access Auto Ring Speed Detection Using Windows NT to Access Auto Ring Speed Detection Disabling Auto Ring Speed Detection Setting a Locally Administered Network Address Page 8 MISCELLANEOUS N ETWORK D Examining Driver Files on the TokenDisk Diskettes Page Before Installing Drivers Installing the Client Driver for NetWare 8-4 CHAPTER 8: MANUALLY INSTALLING MISCELLANEOUS NETWORK DRIVERS Figure 8-1 Main Menu with Driver Installation and Update Selected 4 Select Install Novell NetWare Driver, as shown in Figure 8-2, and press [Enter]. Figure 8-2 Network Drivers Menu MAIN MENU Page Installing the OS/2 Network Driver for NetWare Installing the Server Driver for NetWare Installing the NDIS 2.01 Driver Installing a Driver for Windows for Workgroups Before Installing the Driver Viewing the Driver Installation Instructions Using IBM Drivers Using Remote Program Load (RPL) Before Using RPL Enabling RPL Disabling RPL 9 NIC I 3C319 NIC LEDs Using the Conguration and Diagnostic Program Diagnostic Test Types Group 1 Diagnostics Group 2 Diagnostic Running the Diagnostic Tests Diagnostic Test Types 9-5 Figure 9-2 Conguration and Diagnostic Program Main Window 4 Select Run Tests. The Run Tests dialog box appears, similar to the one shown in Figure 9-3. Figure 9-3 Run Tests Dialog Box Changing the Test Setup Troubleshooting Tips Page Page Page A Cabling Pin Assignments A-2 APPENDIX A: SPECIFICATIONS Figure A-1 DB-9 Connector Pin Assignments Figure A-2 RJ-45 Connector Pin Assignments B Online Technical Services World Wide Web Site 3Com Bulletin Board Service 3ComFacts Automated Fax Service 3ComForum on CompuServe Online Service Support from Your Network Supplier Support from 3Com Page Returning Products for Repair Page G Page Page Page I Numbers A B C D E F G I N O P R S U W Z 3Com Corporation L IMITED W H S S TANDARD W ARRANTY S W ARRANTIES E FCC C LASS B C ERTIFICATION S 3COM END USER SOFTWARE LICENSE AGREEMENT IMPORTANT: Read Before Using This Product