Solving Communication Problems

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problem, completely remove the SFP and replace it with a 3Com approved SFP. See “Approved SFP Transceivers” on page 26.

Error message indicating that the SFP transceiver is faulty.

To correct this problem, completely remove the SFP and then reinsert it.Alternatively, insert another identical SFP. If the problem persists, contact 3Com Technical Support.

Solving

Communication

Problems

If you experience communication problems with the Switch, ensure that:

The Switch IP address has been configured as described in Chapter 3

If the Switch is separated from your management application by a router, ensure that the default gateway IP address within the Switch is the same as the IP address of the router.

The Switch’s IP address has been entered correctly in your network management application (such as 3Com Network Supervisor).

The following is a brief overview of IP addressing, and how to obtain a registered IP address.

IP Addressing

To be managed correctly, each device on your network (for example a Switch or Hub) must have a unique IP address. IP addresses have the format n.n.n.n where n is a decimal number between 0 and 255. An example IP address is 192.168.100.8.

The IP address is split into two parts:

The first part (‘192.168.100’ in the example) identifies the network on which the device resides

The second part (‘.8’ in the example) identifies the device within the network

The natural subnet mask for this example is 255.255.255.0.

If your network has a connection to the external IP network, that is, you access the Internet, you must apply for a registered IP address.

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3Com 3 manual Solving Communication Problems, Error message indicating that the SFP transceiver is faulty, IP Addressing