Forwarding Incoming Calls | 51 |
■If you select Automated Attendant, you can choose to forward calls to your choice of:
■Default Menu — The default automated attendant, usually extension 500
■Voicemail — The default system voicemail, usually extension 501
■If you select Disconnect (no coverage), the system disconnects an incoming call if it is not answered after the specified number of rings.
4Click Apply, and then click OK.
Override
To set the call forward override:
1Log in to NBX NetSet > User Information > Call Forward Override.
2Select your call forward conditions:
■If you select Call Forward All, calls will not ring at all on your extension and will be immediately forwarded to the extension or external phone number you specify in the box.
■If you select the next button, you can select either or both of the following conditions:
If you select Call Forward Busy, calls will not ring at all when all of your lines are busy and will be immediately forwarded to the extension or external phone number you specify in the box.
If you select Call Forward No Answer, calls ring the number of times you specify in the rings box. If they are not answered then, they will be forwarded to the extension or external phone number you specify in the box.
■If you select No action, call forwarding follows the specifications of the Call Forward Default page.
3Click Apply, and then click OK.
Call Forward Five features can interact to affect call forwarding: Forward to Mail, Call Precedence Forward No Answer, Call Forward Busy, Call Forward All, and Do Not
Disturb. If they are enabled at the same time, the NBX system determines precedence, which call forwarding path is in effect, according to the following rules:
■If Call Forward All is enabled, all calls are immediately forwarded to the Call Forward All destination. All other feature settings are ignored.
