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3Com 900-0208 manual Personalizing Your Telephone

Models: 900-0208

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74CHAPTER 5: PERSONALIZING YOUR TELEPHONE

To cancel Hands Free Active on Intercom:

1Press the Features soft button.

2Scroll to Handsfree.

3Press Select.

You can also use the Feature Code 100 to turn Hands Free Active on Intercom on and off.

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3Com 900-0208 manual Personalizing Your Telephone

Contents

NBX Networked Telephony Solutions System Release3Com Corporation 350 Campus Drive Marlborough, MA United States Government LegendsContents Greeting-Only Mailbox Phantom Mailbox Group Mailbox Viewing System GroupsModifying or Deleting Personal Groups Call Permissions Class of Service Override Using a Headset Personalizing Your TelephoneCall Pickup Using Unique Extensions Using Site CodesDelayed Ringing 100 100 Additional Applications 102Index Page About this Guide This Guide How to UseShows where to look for specific information in this guide ConventionsDocumentation Reference buttonVoiceTechCommComments@3com.com Setting Up Your Password and Voice Mail For the First Time Describes how to set up your first passwordSetting Your NBX NetSet Utility and NBX Messaging Password NBX NetSet Utility The NBX NetSet utility has two interfaces One-Touch Speed Dials UtilityNavigation Icons Off-Site NotificationQuick Reference Frequently used features on your telephoneNBX Feature Codes Guide GuidesGetting Started Controls Telephone. The features are discussed after the pictureTelephone Buttons 3Com 3103 Manager’s Telephone Label area for Access buttons See Printing Labels in Chapter Programmable Access ButtonsMessages Directory Call Logs Features Handset Speed Dial button Status Lights forDisplay Panel Button indicates the status3COM 3103 MANAGER’S Telephone Scroll to User Configuration and press Select Press Select to choose Set Contrast3COM 3103 MANAGER’S Telephone NBX Messaging Considerations PasswordChanging Your Personal Greetings NameAnnouncement Security TipsNBX Messaging Listening from Any Internal 3Com Telephone Messages Managing MessagesInformation About Replying to aMessage Your MessagesOptionally, press one of these buttons, or proceed to step Forwarding aYou can forward most messages, with or without comments Follow these steps CreatingSending a Message Dial 2 to select Create and Send a MessageNBX Messaging Groups Dial 9 for Mailbox OptionsDial 3 for Group Lists Press 1, 3, orSelect the group to delete Click Remove Click Yes to confirm Those instructions, pressMail Messages Other Ways toManage Your Voice Other KindsExample NBX Messaging Standard Features NBX NetSet System Speed Dials Using the 3Com Telephone Display PanelSecond Call On a call Dialing a Call NBX NetSet utilityRedialing a Call ForwardingIncoming Calls Forward to Mail Scroll to Forward to MailScroll to Call Forward No Answer To view your current Forward to Mail setting, log in toTo cancel Call Forward No Answer Call Forward BusyCall Forward All To cancel Call Forward BusyTo cancel Call Forward All Scroll to Call Forward AllDefault To set the call forward override Click Apply, and then click OKOverride Log in to NBX NetSet User Information Call Forward OverridePutting a Call On HoldTransferring a Call Standard Features External parties Establishing aConference Call Scroll to Conference Call Drop That You Called your call is answered by someone elseOn a 3Com Manager’s Telephone Press the Right soft button Hold More AboutConference Calls Standard Features Personalizing Your Telephone Log in to NBX NetSet Ringer Tones Ringer TonesSpeed Dials To assign or change a personal speed dial number Select NBX NetSet Speed Dials PersonalLog in to NBX NetSet Speed Dials One Touch One-Touch speed dials use Access buttonsOne-Touch Special CaseLog in to NBX NetSet Speed Dials Personal or System-wide To print labels for your telephone or attendant consoleIf you selected Pager for Method in step Check EnabledNumber/Address field Off-Site Notification Additional Notes If you specify EMail for the first attempt If you specify Pager or VoiceMail for the first attemptManaging Off-site Resetting the Off-Site Notification CycleDo Not Disturb TelephonePress Select To cancel Do Not DisturbScroll to Do Not Disturb Unauthorized Use NBX NetSet User Information Feature SettingsPreventing Your TelephoneCall Permissions Class of ServiceOverride Information Call PermissionsUsing a Headset Using Hands Free Active on Intercom Personalizing Your Telephone Getting More from Your Telephone System Listening to Your Messages in Your E-mail Identity telephone number from anyone you call Caller IDScroll to Account Code Clir for All External Calls Group you belong to Call PickupCalls ringing on that user’s telephone Scroll to Pickup, Directed Using One-Touch PickupLog in to NBX NetSet User Information Call Pickup ExtGroups, Hunt Automatic CallDistribution Groups, and CallingLog in to NBX NetSet User Information ACD Groups To log in to an ACD group using the NBX NetSet utilityTo log out of an ACD group using the NBX NetSet utility Page Scroll to Hunt Group Login Enabled Sample Hunt Group ConfigurationLog in to NBX NetSet Hunt Groups Click the Logout all buttonMonitoring To access the agent’s extension during these callsSupervisory Scroll to Supervisory Monitoring Getting More from Your Telephone System Supervisory Monitoring Call Park Default Call Park Extension NumbersSystem Default Extension Numbers Give during your announcementPaging You canInternal Paging Feature Digit dial plan Default codes External PagingPaging Codes Simultaneous PagingConfigurable Viewing Your Operator Permissions To find out if you have permission to configure operatorsConfiguring the Operator Destinations Log on to NetSet User Information Call PermissionsSending an MWI Using MessageWaiting Indicator to MessageGetting More from Your Telephone System Scroll to MWI to Phone Cancel Dialing a Call to a Remote OfficeUsing Unique Extensions to Dial Remote Offices Using Site Codes to Dial Remote Offices Example Scroll to Switching a Call from Tone to Pulse Mode ExamplesAdditional Applications NBX Tones Feature Codes Using Feature CodesMessage Waiting Indicator Feature Feature Code See Caller ID RestrictionClir Next Call Class of Service Override To Phone CancelPassword Change NBX Feature Codes See Monitor, Whisper, Barge-InYour new password + # Volume Up or DownFeature Codes 3COM 3105 For 3Com 1105 Attendant Console buttons and controls 3Com Attendant Console 3Com 1105 Attendant Console SelectedLabel Cover OpeningAttendant Console Attendant Console until the top of the cover pops offSoftware ComplementAttendant Button Purpose Shortcut Attendant Software Buttons and Keyboard ShortcutsKeyboard 3COM 3105 and 1105 Attendant Consoles Connecting ConnectorsUnderside of the 3Com 3102 Business Telephone Attaching Adjusting Articulating Support Bracket Attaching the Support BracketAdjusting the Support Bracket Lock tabProblems Cleaning YourTroubleshooting Moving YourMailbox . Log in to NBX NetSet NBX Messaging and clear the Greeting Only MailboxNBX NetSet User Information Call Forward Forwarding Incoming Calls in ChapterAppendix a Telephone Installation and Maintenance Index Contrast 127 MWI 129 Index