3Com 900-0208 manual To log in to an ACD group using the NBX NetSet utility

Models: 900-0208

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82CHAPTER 6: GETTING MORE FROM YOUR TELEPHONE SYSTEM

To log out of an ACD group using your 3Com Manager’s Telephone:

1Press the Features soft button.

2Scroll to ACD Login Enabled.

3Press Select.

4Dial the ACD group number.

5Dial the ACD group password and press #.

Your administrator can configure an ACD group to an Access button. To log in to or to log out of the ACD group, press the specified Access button. The indicator next to the button lights to show that you are logged in. Your administrator can configure whether you are allowed to log out or not.

To log in to an ACD group using the NBX NetSet utility:

1Log in to NBX NetSet > User Information > ACD Groups.

2Select the ACD group to log in to.

3Click Log In, and then click Close.

If you log in to an ACD group and do not answer a call when it rings on your telephone, the system may log you out of the group depending on how the administrator has configured the group.

To log out of an ACD group using the NBX NetSet utility:

1Log in to NBX NetSet > User Information > ACD Groups.

2Select the ACD group to log out of.

3Click Log Out, and then click Close.

Viewing ACD User Status

NBX NetSet > User Information > ACD Groups shows each ACD group that you are a member of. Click each column heading to arrange the information in ascending or descending order.

Ext. — Shows the extension number of the ACD group.

ACD Group Name — Shows the name of the ACD group.

Queue Shows the number of calls to this ACD group currently in the queue.

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3Com 900-0208 To log in to an ACD group using the NBX NetSet utility, Log in to NBX NetSet User Information ACD Groups

900-0208 specifications

The 3Com 900-0208 is a highly regarded networking device known for its robustness and reliability. Primarily designed for small to medium-sized businesses, it effectively addresses the requirements of modern networking environments while providing exceptional performance.

One of the standout features of the 3Com 900-0208 is its advanced routing capabilities. The device is equipped with a comprehensive suite of routing protocols, including RIP, OSPF, and BGP, ensuring that it can handle a variety of network topologies and complexities. This flexibility allows organizations to seamlessly integrate the device into their existing network infrastructure, enhancing overall efficiency.

In terms of connectivity, the 3Com 900-0208 supports multiple Ethernet ports, facilitating simultaneous connection to various devices. This multi-port functionality not only improves the device's performance but also enhances scalability. As businesses grow and their networking needs evolve, the 3Com 900-0208 can easily adapt to increasing demands without requiring a complete overhaul of the existing network.

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The device also incorporates Quality of Service (QoS) features, enabling prioritization of network traffic. This is particularly beneficial in environments where bandwidth is shared among multiple users performing various tasks. With QoS, critical applications such as VoIP or video conferencing can be given precedence, ensuring they perform effectively, even in a high-traffic situation.

Security is another vital characteristic of the 3Com 900-0208. The device includes built-in firewall capabilities, protecting the network from potential threats while allowing for customizable security policies. Additionally, it supports VPN functionality, ensuring secure remote access for users.

In conclusion, the 3Com 900-0208 is an excellent networking solution that combines powerful features, advanced technologies, and robust security measures. Its ability to support routing protocols, VLANs, QoS, and firewall functionalities makes it an ideal choice for businesses looking to enhance their network performance and security. As organizations continue to expand and evolve, the 3Com 900-0208 offers the adaptability and reliability necessary to succeed in today’s digital landscape.