Ring Group Examples

selected by the incoming caller or the time of day. Note that all calls to ring group members from the ring group number or routed to the ring group will bypass forwarding settings set on the PBX. The exception to this is that some phones have forwarding settings which are independent of the PBX (not set through the PBX Web GUI). These settings will still be applied.

Ring groups define a set of extensions (people) that answer calls. Ring groups can be created for departments (e.g., Sales or Engineering) or business regions (e.g., north, south, etc.), or areas of a business (e.g., a warehouse or plant floor). These ring groups can appear on an Automated Attendant (menu). When the group option is selected from an Automated Attendant Menu, the call is routed to the group. Calls will be distributed to the members in the group based upon the ring strategy for the group.

The ring strategy for the group can be set from the drop-down list. Available call distribution options are:

Ring All

Round Robin

Round Robin (with memory)

Least Recent

Fewest Recent

Fewest Calls

Random

Ring group definitions can be found in the Add a New Ring Group section of this guide. If a business has the following departments and people:

This business can setup the following ring groups supporting business operations. Example Ring Group 1 – Departmental Grouping

Group 1 Sales	Ext.	Group 2 Customer	Ext.
		Service

Cathy Caldwell	123	Gretchen Goodall	134

David Dawson	124	Peter Polk	135

Susan Smith	125

Robert Reed	126

Using this ring group scenario the Menu would look like:

Sales (Destination - Group 1).

Customer Service (Destination - Group 2).

Office Manager (Destination - Ext. 113).

The menu prompt for this menu and group arrangement would read as follows:

Thank you for calling ATI Connect a leading manufacturer of cable assemblies and wiring harnesses. If you know the extension of the party you would like to reach you may dial it at any time.

For Sales, press 1.

For Customer Service, press 2.

Copyright IPitomy Communication, LLC

0007VRF

1000 specifications

Aastra Telecom 1000 is a versatile and robust communication solution designed for small to medium-sized businesses. This telephone system is renowned for its reliability, versatility, and ease of use. One of its main features is its modular design, allowing businesses to scale and customize the system according to their specific needs. This adaptability makes it an excellent investment for growing organizations that require flexibility in their communication system.

The Aastra Telecom 1000 employs advanced digital technology that enhances voice clarity and reduces overall signal interference. This clarity is vital for maintaining effective communication within a corporate environment, ensuring that crucial information is transmitted without misunderstanding. Furthermore, the system supports numerous extensions, making it easy for companies to connect multiple users and departments seamlessly.

Among its many features, the Aastra Telecom 1000 includes capabilities such as voicemail support, call forwarding, and conference calling. The voicemail function allows users to retrieve messages at their convenience, ensuring important communications are not missed. Call forwarding ensures that calls can be directed to the appropriate parties, even if they are not present at their desk, thereby enhancing customer service and responsiveness. The inclusion of conference calling enables multiple users to participate in discussions, fostering teamwork and collaboration among remote teams.

Another key aspect of the Aastra Telecom 1000 is its compatibility with various communication protocols, including Voice over IP (VoIP). This compatibility allows businesses to integrate modern internet-based calling solutions that can lead to significant cost savings on long-distance calls. Moreover, the system can interface with existing IT infrastructure, simplifying its deployment in businesses already using digital communication platforms.

Security is also a significant consideration with the Aastra Telecom 1000. The system adheres to industry-standard security measures to protect sensitive communication from external threats. In addition, the user-friendly interface ensures that employees can use the system without extensive training, promoting streamlined operations and quick adoption of the technology.

Overall, the Aastra Telecom 1000 represents an ideal solution for businesses looking for a reliable, feature-rich telephone system that can adapt to their evolving communication needs. With its robust capabilities, scalability, and integration options, it stands out as a preferred choice for companies seeking to enhance their internal and external communications efficiently.

Aastra Telecom 1000 manual Ring Group Examples, Group 1 Sales Ext Group 2 Customer Service

Models: 1000