Aastra Telecom 1000

IPitomy Communications, LLC

Phone: 941.306.2200

Email: info@ipitomy.com

www.ipitomy.com

Corporate Offices:

200 S. Washington Blvd. Suite 1

Sarasota, FL 34236

Contents

Main IPitomy 1000 User Guide Page Table of Contents Page Page Introduction About the IPitomy 1000 Benefits of VoIP Technology How This Guide Works Web-based System Setup The Installation Worksheet Product Overview IPitomy 1000 Components Powerful All-In-One Communications Platform Entering System Informati on System Administration System Overview Icon System Extensions Groups Automated Attendant (Menu) Supported IP Phone Set s Before Getting Started Connecting the System Hardware Setup Connecting the Phone Lines and FAX Machines Page Page System Requirements Network Requirements IP Addresses Service Providers Page System Administration About the Administration Menu Log In Networking Page Page Page Page DDNS Page MAC Clone Routes Page Security Page Page Page Page Application Forwarding Page Page Page Page Page Page Administration Page Page Page Page Page Analog Interface Page Page Page Page Providers CO Trunks SIP Providers Page Page Page Destinations Extensions Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Groups Page Page Page Menus Page Page Page Meet-me Conferences Page Voicemail Schedules Page Page Branch Offices Page Call Routing Incoming Routing Outgoing Routing Page PBX Setup General Database Voicemail Page Session Initiation Protocol (SIP) Settings Prompts Music on Hold Page Feature Codes Services Reports CDR Reports Page Page Page Appendix 1: IP Telephones IPitomy 480i IPitomy 9133i IPitomy 9112i IPitomy 480i CT IPitomy 53i IPitomy 55i IPitomy 57i IPitomy 57i CT IPitomy 536M IPitomy 560M CounterPath eyeBeam 1.5 and X-Lite 3.0 What is a Softphone? X-Lite 3.0 Free Softphone eyeBeam 1.5 (Pricing available at www.counterpath.com) Page Page Page Page Appendix 2: Troubleshooting Glossary