Copyright IPitomy Communicati on, LLC 56 0007VRF
Port 80 Ping Wait Maximum seconds to wait for basic
phone web interface to signal that it is
alive. Rarely used.
Command Wait Maximum seconds to wait for most
commands.
User Password Phone’s Web User Name & Password
may have to be specified if the phone is
not using factory default settings for
these items. When these fields are blank
Auto-Discovery uses default settings.
Factory Default Wait Maximum seconds to wait for the phone
to signal completion of a Factory
Default.
Troubleshooting Network Scanning Problems
Scan settings have been tuned to work in a network environmen t with two
switches and a router between the PBX and the phone. More complicated
environments may require further tuning. The most useful setting is ‘Maximum
wait’. However noisy environments will require increasing the packet Count and
TX interval.
To tune scanning for your network:
1. Click on Advanced Scan Settings
2. Increase the ‘Maximum Wait’ setting by a few sec onds.
3. Click the GUI ‘Refresh’ button.
More specific tuning will require a knowledge of your network and diagnostic
tools like Ping.
Tip: Phones do not show up as ‘online’ in a network sc an if they are in the
process of restarting, turned off, or operating on a different network.
Example Workflow # 1 – Create, Assign & Configure phones.
This assumes that you have already Factory Defaulted the phones .
1. Go to the Extensions page. Click the “Create” button.
2. Enter the new extension information or upload a CSV file for the
extensions. You do not need to provide MAC addresses. Then Click the
“Create” button. If successful, Click “Return to Extensions”
3. Click the “Auto-Discovery” button.
4. Next to each phone you wish to configure, click the chec kbox and use
the drop down
5. Assigned” list to select the extension you wish to assign to the phone.
6. Click the “Assign, Configure & Restart” button.
Example Workflow # 2 – Create, Factory Default, Assign & Configure p hones.
1. Go to the Extensions page. Click the “Aut o-Discovery” Button. This will
scan the network for phones and other devices.
2. Click the checkboxes next to phones you wish to configure. Then Click
the “Create” button. This takes you to the Extension Creation page.