Manuals / Aastra Telecom / Communications / IP Phone

Aastra Telecom 1000 manual Diagnostics, Monitoring

Models: 1000

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Diagnostics

The System Diagnostics page in the system’s online administration is a utility used by IPitomy Customer Service Representatives for system diagnostics. The System

Diagnostics page is meant only to be used with the support of an IPitomy Customer Service Representative.

Monitoring

The Monitoring page is a great place to quickly check the status of extensions on the system. This page lists the Extensions, their Status, and which providers call traffic is utilizing. To access the Monitoring Report click Reporting and Monitoring. The Monitoring Report will appear:

Copyright IPitomy Communication, LLC

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Aastra Telecom 1000 manual Diagnostics, Monitoring

Contents

IPitomy 1000 User Guide Page Table of Contents Appendices 100 108109 About the IPitomy Benefits of VoIP TechnologyWeb-based System Setup Installation WorksheetPowerful All-In-One Communications Platform IPitomy 1000 ComponentsEntering System Information System Administration System Overview Supported IP Phone Sets Connecting the Phone Lines and FAX Machines Connecting the SystemHardware Setup Embedded Analog Phone PortsConnecting Telephones Connecting Using an External GatewayConnecting Using SIP Providers Expandable Analog Line/Phone CardConnecting to a LAN Service Providers Network RequirementsIP Addresses Copyright IPitomy Communication, LLC 0007VRF System Administration About the Administration MenuLog NetworkingTCP/IP Settings Setting Internet Connection Type Copyright IPitomy Communication, LLC 0007VRF Optional Settings Dhcp Server SettingRouter IP Ddns Service Ddns DynDNS.org TZO.comMAC Address Clone MAC CloneRoutes MAC AddressDynamic Routing RIP Static RoutingShow Routing Table SecurityDelete This Entry FirewallVPN Passtrough Copyright IPitomy Communication, LLC 0007VRF Access Restriction Copyright IPitomy Communication, LLC 0007VRF Application Forwarding Single PortApplication Port Range DMZ QoSCopyright IPitomy Communication, LLC 0007VRF Copyright IPitomy Communication, LLC 0007VRF Copyright IPitomy Communication, LLC 0007VRF Administration AdministrationLog Diagnostics Factory Defaults Firmware UpgradeStatus Router Information Internet ConnectionLocal Network SIP Settings Analog InterfaceVoice Copyright IPitomy Communication, LLC 0007VRF Codec FXOCall Progress Providers Reset AnalogConnecting Phone Lines CO TrunksSIP Providers Add a New SIP Provider Select Authentication Mode for the SIP Provider Can ReinviteAssigning a Destination Click on Save Changes DestinationsEdit an Existing SIP Provider Delete a SIP ProviderExtensions Button Function Commands Phone? Auto DiscoveryFactory Default Sends a Factory Default Pattern Equivalent to Advanced Scan Setting Description Copyright IPitomy Communication, LLC 0007VRF CSV Upload Add Range Go to Destinations ExtensionsPhone Settings Key Type Additional Information DNDKey State Description To program a key’s stateCustom Sip Settings Time SettingsVolume Controls Aastra Expansion Modules Module Descriptions and OptionsAdd a New Extension Forward Settings Advanced Settings Copyright IPitomy Communication, LLC 0007VRF Phone Type Installation Note Delete an Extension Edit an Existing ExtensionMake changes to the extension Click Save Changes Select an extensionGroup 1 Sales Ext Group 2 Customer Service Ring Group ExamplesGroup Ext East Coast Sales West Coast Customer Service Add a New Group Make changes to the Group Click Save Changes MenusEdit an Existing Group Delete a GroupMenu Examples Menu Add a New Menu Response Time OutDelete a Menu Meet-me ConferencesEdit an Existing Menu Conference 1 Dial Conference 2 DialSetting Up a Conference Meet-me Conferences FeaturesVoicemail Creating a Voicemail Box Without An Associated ExtensionMake changes to the Voicemail Box Click Save Changes SchedulesEdit an Existing Voicemail Box Delete a Voicemail BoxCreate a Schedule Editing an Existing Schedule Deleting a ScheduleDeleting a Holiday Configuring Router Configuring OfficeClick Save Changes Click Apply Changes Configuring Office Configuring Office 2 with branch extensions Click Save Changes Click Apply ChangesBranch Extensions Call Routing Incoming RoutingApply Changes Setting the Default Incoming Destination Defining the Service Provider DestinationOutgoing Routing Changing the Order Service Providers are Selected Adding a New Call SubrouteEditing An Existing Route Deleting a Service Provider PBX SetupAdding a Service Provider Edit General SettingsBacking Up a Copy of the System’s Setup DatabaseDeleting a Backup Version from the System GeneralVoicemail Settings Email SettingsSession Initiation Protocol SIP Settings Voicemail ArchiveRecord New Voice Prompt PromptsUpload Voice Prompt Answer the call from the system and record the promptDelete a Prompt Music on HoldDownload a Prompt Add New Music FilesEdit Existing Music Files Setting Music on HoldClick Set System Default Click Apply Changes Click Save Changes Click Apply Changes Delete a Play listReports Feature CodesServices CDR ReportsDiagnostics MonitoringCopyright IPitomy Communication, LLC 0007VRF Appendices Appendix 1 IP Telephones IPitomyIPitomy 480i CT IPitomy 57i CT IPitomy 536MCounterPath eyeBeam 1.5 and X-Lite3.0 What is a Softphone?IPitomy 560M Lite3.0 Free Softphone Performance management of the SIP end-point Softphone Forward Settings Login Enter the telephone numberAdvanced Settings Network Settings Why can’t I delete a menu? What is the default IP Address for the IP1000?Glossary 110 Page Page Corporate Offices 200 S. Washington Blvd. Suite Sarasota, FL