Copyright IPitomy Communicati on, LLC 72 0007VRF
Add a New Group
1. Click Destinations and Groups. The Groups page will appear.
2. Click Add Group. The Edit Ring Group page will appear.
3. Enter a Name for the group .
4. Enter a Group Number. This numb er must be three or four digits in
length.
5. Check Allow Paging with ** + the Group Number if this group will need
to be paged. Note that only Aastra phones support this off-hook paging
functionality at this point.
6. Define a Ring Strategy for the group by selecting it from the drop-down
menu. Calls can ring:
Ring All – Ring all phones in the group.
Round Robin – Distributes calls to extensions consecutively one
after the other. Delivers a new call to the first person in the group
only after the last person in the group has taken a call. If an
extension is busy the call will a utomatically be r outed to the nex t
extension in the group.
Round Robin (with memory) – Distributes calls to extensions
consecutively one after the other. Delivers a new call to the first
person in the group only after the last person in the group has
taken a call. Remembers where the last call was taken and
distributes new calls to the next extension in the rotation.
Least Recent – Distributes a call to an extension in the group
with the longest time between calls.