Menu Example 3 – After Hours Menu

This menu directs traffic when the office is closed. After hours calls would be routed through a Schedule to the After Hours Menu which might be listed as follows for this company:

1 – Sales (Destination - Sales General Mailbox).

2 – Customer Service (Destination - Customer Service General Mailbox).

3 – Office Manager (Ext. 113).

A menu prompt for this menu might read as follows:

Thank you for calling ATI Connect a leading manufacturer of cable assemblies and wiring harnesses. We are closed right now, but will respond to your call on the next business day. If you know the extension of the party you are calling you may dial it at any time. To leave a message for:

Sales, press 1.

Customer Service, press 2.

All other callers press 3.

Add a New Menu

1.Click on Destinations and Menus. The Menus page will appear.

2.Click Add Menu. The Edit Menu page will appear.

3.Enter a Name for the menu.

4.Enter a Menu Number. This number must be three or four digits long.

5.Select a Greeting (Prompt) to be used for the Menu from the drop-down box. If a greeting does not exist. Record one and apply it to the Menu later in the system installation.

6.Select a Fail over Destination for the call. This is where the call will be directed to if the caller does not select a menu option as directed by the greeting (prompt).

Select a destination for the dialed digits from the drop-down menu. The system permits twelve menu selections “0” through “9”, * and #. Destinations can be Groups, Extensions, Locations in the Business (Conference Rooms), People, Voicemail Boxes, or Branch Offices (other office locations).

Advanced Menu Settings

Advanced menu settings create rules by which the menu will operate. They also permit other dialing options if callers do not want to use the menu to reach a destination within the business.

Response Time Out

Enter the number of seconds the system will wait for a menu selection from the caller after the greeting (prompt).

Digit Time Out

Enter the number of seconds the system will wait for a digit to be pressed by a caller after the greeting (prompt).

Number of Times to Play the Greeting Before Time Out

Enter the number of times the greeting is to play before timing out. The minimum

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1000 specifications

Aastra Telecom 1000 is a versatile and robust communication solution designed for small to medium-sized businesses. This telephone system is renowned for its reliability, versatility, and ease of use. One of its main features is its modular design, allowing businesses to scale and customize the system according to their specific needs. This adaptability makes it an excellent investment for growing organizations that require flexibility in their communication system.

The Aastra Telecom 1000 employs advanced digital technology that enhances voice clarity and reduces overall signal interference. This clarity is vital for maintaining effective communication within a corporate environment, ensuring that crucial information is transmitted without misunderstanding. Furthermore, the system supports numerous extensions, making it easy for companies to connect multiple users and departments seamlessly.

Among its many features, the Aastra Telecom 1000 includes capabilities such as voicemail support, call forwarding, and conference calling. The voicemail function allows users to retrieve messages at their convenience, ensuring important communications are not missed. Call forwarding ensures that calls can be directed to the appropriate parties, even if they are not present at their desk, thereby enhancing customer service and responsiveness. The inclusion of conference calling enables multiple users to participate in discussions, fostering teamwork and collaboration among remote teams.

Another key aspect of the Aastra Telecom 1000 is its compatibility with various communication protocols, including Voice over IP (VoIP). This compatibility allows businesses to integrate modern internet-based calling solutions that can lead to significant cost savings on long-distance calls. Moreover, the system can interface with existing IT infrastructure, simplifying its deployment in businesses already using digital communication platforms.

Security is also a significant consideration with the Aastra Telecom 1000. The system adheres to industry-standard security measures to protect sensitive communication from external threats. In addition, the user-friendly interface ensures that employees can use the system without extensive training, promoting streamlined operations and quick adoption of the technology.

Overall, the Aastra Telecom 1000 represents an ideal solution for businesses looking for a reliable, feature-rich telephone system that can adapt to their evolving communication needs. With its robust capabilities, scalability, and integration options, it stands out as a preferred choice for companies seeking to enhance their internal and external communications efficiently.
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