Copyright IPitomy Communicati on, LLC 69 0007VRF
Allow Incoming Intercom Paging – Permits a page to be heard
through this extension.
Allow Outgoing Intercom Paging – Permits a page to be made
through this extension.
Allow User to Forward Calls – Permits an extension to forward
a call or voicemail message to another extension on the system.
Allow User to Record Calls – Permits the extension to record
phone conversations.
Allow User to Monitor Calls – Permits a user to listen to
another extension’s (person’s) phone calls.
Allow Call Park – Permits extension to park a call.
3. Click on Save Changes.
4. Click on Apply Changes when ready to implement changes to the
system.
Edit an Existing Extension
1. Click on Destinations and Extension s. The Extensions page will
appear.
2. Select an extension from the Extension Window on the page.
3. Select an Extension by clicking on the Extension Name or Edit.
4. Make changes to the extension.
5. Click Save Changes.
6. Click Apply Changes when ready to implement changes to the system.
Delete an Extens ion
1. Click on Destinations and Extension s. The Extensions page will
appear.
2. Select an extension.
3. Click Delete. The extension will be removed from the Extensions
Window on the page.
Groups
The Group function allows incoming calls to be distributed to a grou p of extensions rather
than just one extension. Within the Group function, different distributions s trategies may
be selected based on the call coverage required by the appl ication. Groups can be
intercom paging groups too. By dialing the intercom button or code followed by the group
number, the group will receive the page over the intercom. Groups are a set of
extensions that are related either because they:
Serve a similar business function.
Work within the same department.
Are located in proximity to each other.
For example, a business might create a group for Sales, Custo mer Service or
Engineering departments. Groups may also be created for people in similar locations like
a plant floor, the north section of a building or the front office. The goal of a group is to
ring telephones based on the incoming call DID, the Au to Attendant, or the choice