Aastra Telecom 1000 Edit an Existing Extension, Make changes to the extension Click Save Changes

Allow Incoming Intercom Paging – Permits a page to be heard through this extension.

Allow Outgoing Intercom Paging – Permits a page to be made through this extension.

Allow User to Forward Calls – Permits an extension to forward a call or voicemail message to another extension on the system.

Allow User to Record Calls – Permits the extension to record phone conversations.

Allow User to Monitor Calls – Permits a user to listen to another extension’s (person’s) phone calls.

Allow Call Park – Permits extension to park a call.

3.Click on Save Changes.

4.Click on Apply Changes when ready to implement changes to the system.

Edit an Existing Extension

1.Click on Destinations and Extensions. The Extensions page will appear.

2.Select an extension from the Extension Window on the page.

3.Select an Extension by clicking on the Extension Name or Edit.

4.Make changes to the extension.

5.Click Save Changes.

6.Click Apply Changes when ready to implement changes to the system.

Delete an Extension

1.Click on Destinations and Extensions. The Extensions page will appear.

2.Select an extension.

3.Click Delete. The extension will be removed from the Extensions Window on the page.

Groups

The Group function allows incoming calls to be distributed to a group of extensions rather than just one extension. Within the Group function, different distributions strategies may be selected based on the call coverage required by the application. Groups can be intercom paging groups too. By dialing the intercom button or code followed by the group number, the group will receive the page over the intercom. Groups are a set of extensions that are related either because they:

Serve a similar business function.

Work within the same department.

Are located in proximity to each other.

For example, a business might create a group for Sales, Customer Service or Engineering departments. Groups may also be created for people in similar locations like a plant floor, the north section of a building or the front office. The goal of a group is to ring telephones based on the incoming call DID, the Auto Attendant, or the choice

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IPitomy Communication, LLC 69 0007VRF