Aastra Telecom 1000

capable of rejecting calls when they reach their limits independent of this

setting.

10. Create a Call Group number. This number assigns this extension to a

group with a similar purpose (e.g., Sales or Customer Service). Multiple

call groups can be assigned to each extension by putti ng a comma

between the group numbers. The call groups also define which Pickup

Groups can answer calls to this extension.

11. Create a Pickup Group. This number must match the Call Group

number(s). It defines the Call Group Numbers this extension can pickup

remotely by pressing 99.

12. Click Apply Schedule. When an extension is created, a schedule

destination is created. This schedule is not activated until the Apply

Schedule box is selected. When it is selected, you can setup a schedule

for this extension by selecting Schedule under the Destinations Menu

and clicking on the schedule for that extension. Extension schedules wi ll

appear with the name of the extension (e.g., Extension 123 would

appear as “ext_123”). See the Schedules section of this guide for more

information.

Forward Settings

The forwarding settings are made to be very user friendly. The settings may be modified

from the Smart Personal Console, changed from your telephone extension or changed

remotely from any telephone (including cell phones), using the touch-tone k ey pad.

Forward settings routes calls to a different destination. These settings c an be:

 Unconditional – Always route calls to a specific destination.

 Busy – Route calls to a specific destination when the extension is in use or do not

disturb is selected.

 No Answer – Route cal ls to a specific destination when a call is not answered.

 Unavailable – Route calls to a specific destination when a phone is turned off, is not

registered with the system or has reached Its call limit (as set In the IPitomy 1000).

Changing Forward Settings

To enable or disable forward settings:

1. Pick the setting to be modified – Unconditional, Busy, No Answer or

Unavailable.

2. Select Enabled or Disabled. Disabled turns the forward setting off.

Enabled turns the forward setting on.

If the Forward setting is Enabled, you can choose to select a des tination from the

drop-down list. The IPitomy 1000 allows calls to be forwarded to a p ublic

switched telephone number (PSTN). Forwarding calls to a PSTN number by

entering it into the field provided. Calls can be forwarded to any des tination from

the drop down list or any telephone number.

Changing a Forwarding Number from an Extension

Only unconditional forwarding can be changed from a touch-tone k eypad.

o Dial *90 to disable forwarding.

o Dial *91 to enable forwarding.

o Dial *92 to set the forwarding number.