Manuals / Able Planet / Lawn and Garden / Swimming Pool

Able Planet OL-1747-02 manual Contacting TAC by Telephone

Models: OL-1747-02

1 50

Download 50 pages 25.85 Kb

Page 12

Image 12

Preface

Obtaining Technical Assistance

Contacting TAC by Telephone

If you have a priority level 1(P1) or priority level 2 (P2) problem, contact TAC by telephone and immediately open a case. To obtain a directory of toll-free numbers for your country, go to the following website:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

P1 and P2 level problems are defined as follows:

•P1—Your production network is down, causing a critical impact to business operations if service is not restored quickly. No workaround is available.

•P2—Your production network is severely degraded, affecting significant aspects of your business operations. No workaround is available.

Siemens 9751 9006i DTMF Integration Guide

xii	OL-1747-02

Page 12

Image 12

Able Planet OL-1747-02 manual Contacting TAC by Telephone

Contents

Siemens 9751 9006i DTMF Integration Guide Cisco Unity Revised November 4,Corporate Headquarters Cisco Systems, IncSiemens 9751 9006i DTMF Integration Guide Copyright 2001, Cisco Systems, IncPreface 1-101-12 C O N T E N T SThe Remapping Feature B-1 Exiting the Cisco Unity Software A-1Starting the Cisco Unity Software A-2 Remapping Extension Numbers B-1Preface PurposeAudience click Settings > Control Panel > Phone and Configuration > SettingsOrganization ConventionsCisco Unity Documentation DocumentLocation viii Cisco Unity System Administration GuideDocument LocationObtaining Documentation World Wide WebDocumentation CD-ROM Ordering DocumentationObtaining Technical Assistance Documentation FeedbackCisco.com Contacting TAC by Using the Cisco TAC Website Technical Assistance CenterContacting TAC by Telephone Integration Overview Integration StepsC H A P T E R Siemens 9751 9006i DTMF IntegrationRequirements Phone SystemIntegration Description Cisco Unity ServerIntegration Features Programming the Phone SystemRequired Setting Required SettingTo program the phone system for analog ports ParameterNYTPE HTLNIDX TYPE Line Type Mcolumn D column Configuring Cisco Unity for the Integration Go to System > Licensing > Licensed Features1-10 To confirm that the integration is enabled1-11 Switch ParameterRequired Setting To enter port settingsTesting the Integration 1-12To set up the test configuration 1-13 To test an external call with release transfer1-14 To test an internal call with release transfer1-15 To set up supervised transfer on Cisco UnityTo test supervised transfer 1-16 Step 5 Click the Save iconDual Phone System Integration Dual Phone System Integration OverviewC H A P T E R 3.Install Cisco CallManager Changing Cisco Unity Administrator Settings Changing Cisco Unity Administrator SettingsRequirements Chapter 2 Dual Phone System IntegrationPage Go to System > Switch > IP Switch Go to System > PortsTo specify switch settings for Cisco CallManager Switch ParameterStep 4 Enter an extension for each port •Subscribers > Subscriber Template > Profile •Subscribers > Subscribers > Profile•Call Management > Call Handlers > Profile •Subscribers > Message NotificationChanging the Number of Installed Ports Changing the Number of Installed PortsChapter 2 Dual Phone System Integration Siemens 9751 9006i DTMF Integration GuideTo reinstall the AV-Ciscoservice provider To remove the existing AV-CiscoTSP2-10 Changing the Number of Installed PortsChapter 2 Dual Phone System Integration Siemens 9751 9006i DTMF Integration GuideSoftware and Server Exiting and Starting the Cisco UnityExiting the Cisco Unity Software A P P E N D I X AStarting the Cisco Unity Software Step 4 Click Shut DownStep 3 Click Shut Down or Restart Step 3 Click Start Cisco Unity Step 3 Click Start Remapping Extension Numbers The Remapping Feature A P P E N D I X BSetting Up Cisco Unity to Remap Extension Numbers To remap extension numbers Syntax and Examples Rule Original NumberNew Number Phone System Integration Assigning Dialogic Ports for a DualA P P E N D I X C To set the Port assignments in the Registry Step 14 Close the Registry Editor OL-1747-02Siemens 9751 9006i DTMF Integration Guide Siemens 9751 9006i DTMF Integration Guide OL-1747-02