Dual Phone System Integration Overview | Able Planet OL-1747-02

C H A P T E R 2

Dual Phone System Integration

Cisco Unity can be integrated with one each of the following phone systems at the same time:

•A traditional, circuit-switched phone system. Any traditional phone system that Cisco Unity integrates with can be used in a dual phone system integration.

•Cisco CallManager.

All extensions for subscribers and call handlers must be unique regardless of which phone system a subscriber (or call handler) uses. To transfer calls from one phone system to the other, Cisco Unity must dial the same access codes that a subscriber dials when calling someone on the other phone system.

Dual Phone System Integration Overview

Before performing the following integration steps, confirm that the Cisco Unity™ server is ready for the integration by completing the appropriate tasks in the Cisco Unity Installation Guide.

Integration Steps When No Phone Systems Are Installed

Follow these steps to set up the dual phone system integration when no phone systems are installed.

1.Install the traditional phone system.

		Siemens 9751 9006i DTMF Integration Guide
		Siemens 9751 9006i DTMF Integration Guide
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	OL-1747-02			2-1

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Able Planet OL-1747-02 manual Dual Phone System Integration Overview, Integration Steps When No Phone Systems Are Installed

Contents

Siemens 9751 9006i Dtmf Integration Guide Siemens 9751 9006i Dtmf Integration Guide Preface Exiting the Cisco Unity Software A-1 Audience Purpose Convention Description OrganizationConventions Document Location Cisco Unity Documentation Viii World Wide Web Obtaining DocumentationDocumentation CD-ROM Ordering Documentation Cisco.com Obtaining Technical AssistanceDocumentation Feedback Technical Assistance Center Contacting TAC by Using the Cisco TAC Website Contacting TAC by Telephone Integration Steps Integration Overview Phone System Requirements Cisco Unity Server Integration Description Programming the Phone System Integration Features To program the phone system for analog ports Parameter Required Setting Nytpe NAT Actcde Devfunc Anate Msgwlmp Specl Type VCE FPN Parameter Transfer Type Usage Configuring Cisco Unity for the IntegrationTo confirm that the integration is enabled To enter port settings Switch Parameter Required Setting To set up the test configuration Testing the Integration To test an external call with release transfer To test an internal call with release transfer To test supervised transfer To set up supervised transfer on Cisco Unity To return Example Subscriber to the default settings Dual Phone System Integration Overview Integration Steps When No Phone Systems Are Installed Siemens 9751 9006i Dtmf Integration Guide Changing Cisco Unity Administrator Settings To specify switch settings for the traditional phone system To modify voice port settings To specify switch settings for Cisco CallManager Siemens 9751 9006i Dtmf Integration Guide OL-1747-02 Changing the Number of Installed Ports To remove the existing AV-Cisco TSP To reinstall the AV-Cisco service provider OL-1747-02 To exit the Cisco Unity software from another computer Exiting the Cisco Unity Software To shut down or restart the Cisco Unity server Starting the Cisco Unity Software Click Start Cisco Unity To start the Cisco Unity software from another computer Setting Up Cisco Unity to Remap Extension Numbers Remapping Extension Numbers Remapping Feature To remap extension numbers Wildcard Result Syntax and Examples Rule Original Number New Number Phone System Integration Click OK To set the Port assignments in the Registry OL-1747-02 OL-1747-02