Able Planet OL-1747-02 manual 1-13, To test an external call with release transfer

Models: OL-1747-02

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To test an external call with release transfer

Chapter 1 Siemens 9751 9006i DTMF Integration

Testing the Integration

Step 7 Under Transfer Incoming Calls, click Yes, Ring Subscriber’s Extension, and confirm that the extension number is for Phone 1.

Step 8 Under Transfer Type, click Release to Switch.

Step 9 Click the Save icon.

Step 10 In the navigation bar, click Messages to go to Subscribers > Subscribers > Messages for Example Subscriber.

Step 11 Under Message Waiting Indicators (MWIs), check Use MWI for Message Notification.

Step 12 In the Extension field, enter x.

Step 13 Click the Save icon.

Step 14 Open the Status Monitor by doing one of the following:

In Internet Explorer, go to http://<server name>/web/sm.

Double-click the desktop shortcut to the Status Monitor.

In the Windows systray, right-click the Cisco Unity icon and click Status Monitor.

To test an external call with release transfer

Step 1 From Phone 2, enter the access code necessary to get an outside line, then enter the number outside callers use to dial directly to Cisco Unity.

Step 2 On the Status Monitor, note the port that handles this call.

Step 3 When you hear the opening greeting, enter the extension for Phone 1. Hearing the opening greeting means that the port is configured correctly.

Step 4 Confirm that Phone 1 rings and that you hear a ringback tone on Phone 2. Hearing a ringback tone means that Cisco Unity released the call and transferred it to Phone 1.

Step 5 Do not answer Phone 1, and confirm that the state of the port handling the call changes to “Idle.” This state means that release transfer succeeds.

 

 

Siemens 9751 9006i DTMF Integration Guide

 

 

 

 

 

 

OL-1747-02

 

 

1-13

 

 

 

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Able Planet OL-1747-02 manual 1-13, To test an external call with release transfer