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Acer G5450 Series manual Troubleshooting

Models: G5450 Series

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troubleshooting

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Acer G5450 Series manual Troubleshooting

Contents

User’s Guide Acer Altos G5450 SeriesPage Class a equipment FCC declaration of conformityFCC notice Remarque à lintention des utilisateurs canadiens Laser compliance statementMacrovision copyright protection notice Acer Computer Shanghai Limited CE Declaration of conformityRussian regulatory certification compliance Declaration of conformity for EU countriesSafety instructions Information for your safety and comfortTurning the product off before cleaning Usage warningsUsing electrical power Product servicing Safe listeningDisposal instructions Mercury advisory Finding your comfort zone Tips and information for comfortable useTaking care of your vision Developing good work habits Contents System Troubleshooting System BiosIndex Appendix B Rack mount configuration 115Appendix a Server management tools 107 Xviii System tour Page Performance System specificationsProcessor ChipsetVideo controller PCI interfaceSata Controller NetworkingPorts Power supply and system fanHardware monitoring and server management Server Management Utilities and ApplicationsEnvironmental MechanicalHardware options No. Component External and internal structureFront bezel Icon Component Description Front panelNo. Icon Component Description Rear panel No. Icon Component Description Internal components Mainboard System boardsCode Description IDE1 JP2 Backplane boardDIMM1 BMC moduleARMC/3 module Indicator Color Status Description System LED indicatorsFront panel LED indicators Status Green Amber Description Hot-plug HDD LED indicatorLAN port LED indicators Power supply module LED indicators System setup Page Pre-installation requirements Setting up the systemChecking the package contents Selecting a siteConnecting peripherals Turning on the system Power-on problems Configuring the system OS Rack mount configuration To turn off the system via hardware Turning off the systemTo turn off the system via software System setup System upgrade Page ESD precautions Installation precautionsPost-installation instructions Pre-installation instructionsRemoving the side panel Opening the serverRemoving the front bezel Installing a HDD cage Configuring the hard driveSystem upgrade Page Removing a HDD cage To install a hot-plug hard drive Installing an additional hard driveSystem upgrade To install an easy-swap hard drive To install an optional storage device Configuring a 5-25 inch storage devicePage Upgrading the processor Processor configuration guidelinesTo upgrade the default processor Remove the HSF assembly System upgrade To install a second processor Upgrading the system memory Dimm population guidelines Capacity CPU 1 Single Processor Installed TotalCPU 1 / CPU 2 Dual Processors Installed Total Dual-processors configurationRemoving a Dimm To reconfigure the system memory Installing a DimmInterface Installing an expansion cardTo install an expansion card Page To install the BMC module Installing the BMC moduleTo install the ARMC/3 module on the BMC module Installing the ARMC/3 moduleTo install the ARMC/3 module on system board System upgrade Page System upgrade Installing a redundant power supply module To install a hot-swap power supply module System Bios System Bios Page Bios overview Bios setup primary menus Entering Bios setupBios setup navigation keys Parameter Description Main menuParameter Description Option CPU Type Processor model name Advanced menuAdvanced Processor Options Parameter Description Option EnabledDisabled Memory Configuration Advanced Chipset Control PCI Configuration 3F8/IRQ4 Device ConfigurationIDE Configuration Sectors Channel 0/Secondary Master/SlaveAuto Mode Floppy ConfigurationFast PIO Boot Configuration Last State DMI Event LoggingParameter Description Option Security menu Setting a system password Removing a system password Changing a system passwordServer menu Console Redirection System Management19.2K Onboard COM aPC-ANSI 7bit OffEvent Log Configuration Boot menu Exit menu Troubleshooting Page Perform Purpose To do this Resetting the systemInitial system startup problems Initial troubleshooting checklist Checking the boot-up status Hardware diagnostic testingConfirming loading of the operating system Verifying the condition of the storage devicesFDD activity indicator does not light Specific problems and corrective actionsPower indicator does not light DVD drive activity indicator does not light HDD activity indicator does not lightNewly installed memory modules are not detected DVD tray cannot be ejectedNetwork activity indicators do not light Network connection indicators do not lightThere is problem with the software program Peripheral device connected to a USB port does not workNo characters appear on the display monitor 106 System troubleshooting Management tools Page Tool Function Server management overviewConfiguring Onboard Sata RAID RAID configuration utilitiesEntering Onboard Sata RAID Configuration Utility Enabling onboard Sata RAIDCreating a RAID1 Volume Configuring LSI MegaRAID SAS 8708ELPStarting LSI MegaRAID SAS RAID Configuration Utility Loading Factory Default SettingAssigning a Hot Spare Disk Configuring LSI MegaRAID SAS 8204ELPCreating and Initialing a RAID Volume Select Objects from Management menu Creating a RAID volumeSave and Exit Embedded RAID Configuration Utility Initial RAID VolumeAppendix B Rack mount configuration Page Rack installation precautions Rack installation informationComponent Quantity Usage Rack mount kitScrew type Quantity Figure Usage Screw typesVertical mounting hole pattern Preparing the server for rack installation Rack installation procedures122 Appendix B Rack mount configuration Preparing the rack for server installation 124 Appendix B Rack mount configuration Installing the server in the system rack To install the cable arm Installing the cable arm option127 128 Appendix B Rack mount configuration Index 130 131 132