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Acer
G5450 Series
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Troubleshooting
Models:
G5450 Series
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Troubleshooting
Specifications
Install
Password
System LED indicators
Connecting peripherals
Configuring the system OS
Power-on problems
Resetting the system
Hardware diagnostic testing
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5 System
troubleshooting
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Contents
User’s Guide
Acer Altos G5450 Series
Page
Class a equipment
FCC declaration of conformity
FCC notice
Remarque à lintention des utilisateurs canadiens
Laser compliance statement
Macrovision copyright protection notice
Acer Computer Shanghai Limited
CE Declaration of conformity
Russian regulatory certification compliance
Declaration of conformity for EU countries
Safety instructions
Information for your safety and comfort
Turning the product off before cleaning
Usage warnings
Using electrical power
Product servicing
Safe listening
Disposal instructions Mercury advisory
Finding your comfort zone
Tips and information for comfortable use
Taking care of your vision
Developing good work habits
Contents
System Troubleshooting
System Bios
Index
Appendix B Rack mount configuration 115
Appendix a Server management tools 107
Xviii
System tour
Page
Performance
System specifications
Processor
Chipset
Video controller
PCI interface
Sata Controller
Networking
Ports
Power supply and system fan
Hardware monitoring and server management
Server Management Utilities and Applications
Environmental
Mechanical
Hardware options
No. Component
External and internal structure
Front bezel
Icon Component Description
Front panel
No. Icon Component Description
Rear panel
No. Icon Component Description
Internal components
Mainboard
System boards
Code Description
IDE1
JP2
Backplane board
DIMM1
BMC module
ARMC/3 module
Indicator Color Status Description
System LED indicators
Front panel LED indicators
Status Green Amber Description
Hot-plug HDD LED indicator
LAN port LED indicators
Power supply module LED indicators
System setup
Page
Pre-installation requirements
Setting up the system
Checking the package contents
Selecting a site
Connecting peripherals
Turning on the system
Power-on problems
Configuring the system OS
Rack mount configuration
To turn off the system via hardware
Turning off the system
To turn off the system via software
System setup
System upgrade
Page
ESD precautions
Installation precautions
Post-installation instructions
Pre-installation instructions
Removing the side panel
Opening the server
Removing the front bezel
Installing a HDD cage
Configuring the hard drive
System upgrade
Page
Removing a HDD cage
To install a hot-plug hard drive
Installing an additional hard drive
System upgrade
To install an easy-swap hard drive
To install an optional storage device
Configuring a 5-25 inch storage device
Page
Upgrading the processor
Processor configuration guidelines
To upgrade the default processor
Remove the HSF assembly
System upgrade
To install a second processor
Upgrading the system memory
Dimm population guidelines
Capacity
CPU 1 Single Processor Installed Total
CPU 1 / CPU 2 Dual Processors Installed Total
Dual-processors configuration
Removing a Dimm
To reconfigure the system memory
Installing a Dimm
Interface
Installing an expansion card
To install an expansion card
Page
To install the BMC module
Installing the BMC module
To install the ARMC/3 module on the BMC module
Installing the ARMC/3 module
To install the ARMC/3 module on system board
System upgrade
Page
System upgrade
Installing a redundant power supply module
To install a hot-swap power supply module
System Bios
System Bios
Page
Bios overview
Bios setup primary menus
Entering Bios setup
Bios setup navigation keys
Parameter Description
Main menu
Parameter Description Option CPU Type Processor model name
Advanced menu
Advanced Processor Options
Parameter Description Option
Enabled
Disabled
Memory Configuration
Advanced Chipset Control
PCI Configuration
3F8/IRQ4
Device Configuration
IDE Configuration
Sectors
Channel 0/Secondary Master/Slave
Auto
Mode
Floppy Configuration
Fast PIO
Boot Configuration
Last State
DMI Event Logging
Parameter Description Option
Security menu
Setting a system password
Removing a system password
Changing a system password
Server menu
Console Redirection
System Management
19.2K
Onboard COM a
PC-ANSI 7bit
Off
Event Log Configuration
Boot menu
Exit menu
Troubleshooting
Page
Perform Purpose To do this
Resetting the system
Initial system startup problems
Initial troubleshooting checklist
Checking the boot-up status
Hardware diagnostic testing
Confirming loading of the operating system
Verifying the condition of the storage devices
FDD activity indicator does not light
Specific problems and corrective actions
Power indicator does not light
DVD drive activity indicator does not light
HDD activity indicator does not light
Newly installed memory modules are not detected
DVD tray cannot be ejected
Network activity indicators do not light
Network connection indicators do not light
There is problem with the software program
Peripheral device connected to a USB port does not work
No characters appear on the display monitor
106 System troubleshooting
Management tools
Page
Tool Function
Server management overview
Configuring Onboard Sata RAID
RAID configuration utilities
Entering Onboard Sata RAID Configuration Utility
Enabling onboard Sata RAID
Creating a RAID1 Volume
Configuring LSI MegaRAID SAS 8708ELP
Starting LSI MegaRAID SAS RAID Configuration Utility
Loading Factory Default Setting
Assigning a Hot Spare Disk
Configuring LSI MegaRAID SAS 8204ELP
Creating and Initialing a RAID Volume
Select Objects from Management menu
Creating a RAID volume
Save and Exit Embedded RAID Configuration Utility
Initial RAID Volume
Appendix B Rack mount configuration
Page
Rack installation precautions
Rack installation information
Component Quantity Usage
Rack mount kit
Screw type Quantity Figure Usage
Screw types
Vertical mounting hole pattern
Preparing the server for rack installation
Rack installation procedures
122 Appendix B Rack mount configuration
Preparing the rack for server installation
124 Appendix B Rack mount configuration
Installing the server in the system rack
To install the cable arm
Installing the cable arm option
127
128 Appendix B Rack mount configuration
Index
130
131
132
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