System troubleshooting | Acer G5450 Series guide

106	5 System troubleshooting

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Acer G5450 Series manual System troubleshooting

Contents

Acer Altos G5450 Series User’s GuidePage FCC notice FCC declaration of conformityClass a equipment Laser compliance statement Remarque à lintention des utilisateurs canadiens Macrovision copyright protection notice CE Declaration of conformity Acer Computer Shanghai Limited Declaration of conformity for EU countries Russian regulatory certification compliance Information for your safety and comfort Safety instructionsTurning the product off before cleaning Usage warnings Using electrical power Safe listening Product servicing Disposal instructions Mercury advisory Tips and information for comfortable use Finding your comfort zone Taking care of your vision Developing good work habits Contents System Bios System Troubleshooting Appendix a Server management tools 107 Appendix B Rack mount configuration 115Index Xviii System tour Page System specifications PerformanceProcessor Chipset PCI interface Video controllerSata Controller Networking Power supply and system fan PortsHardware monitoring and server management Server Management Utilities and Applications Mechanical Environmental Hardware options Front bezel External and internal structureNo. Component Front panel Icon Component Description No. Icon Component Description Rear panel No. Icon Component Description Internal components System boards Mainboard Code Description IDE1 Backplane board JP2 BMC module DIMM1 ARMC/3 module Front panel LED indicators System LED indicatorsIndicator Color Status Description LAN port LED indicators Hot-plug HDD LED indicatorStatus Green Amber Description Power supply module LED indicators System setup Page Setting up the system Pre-installation requirementsChecking the package contents Selecting a site Connecting peripherals Turning on the system Power-on problems Configuring the system OS Rack mount configuration To turn off the system via software Turning off the systemTo turn off the system via hardware System setup System upgrade Page Installation precautions ESD precautions Pre-installation instructions Post-installation instructions Opening the server Removing the side panel Removing the front bezel Configuring the hard drive Installing a HDD cage System upgrade Page Removing a HDD cage Installing an additional hard drive To install a hot-plug hard drive System upgrade To install an easy-swap hard drive Configuring a 5-25 inch storage device To install an optional storage devicePage To upgrade the default processor Processor configuration guidelinesUpgrading the processor Remove the HSF assembly System upgrade To install a second processor Upgrading the system memory Dimm population guidelines CPU 1 Single Processor Installed Total Capacity Dual-processors configuration CPU 1 / CPU 2 Dual Processors Installed Total Removing a Dimm Installing a Dimm To reconfigure the system memory To install an expansion card Installing an expansion cardInterface Page Installing the BMC module To install the BMC module To install the ARMC/3 module on system board Installing the ARMC/3 moduleTo install the ARMC/3 module on the BMC module System upgrade Page System upgrade Installing a redundant power supply module To install a hot-swap power supply module System Bios System Bios Page Bios overview Entering Bios setup Bios setup primary menus Bios setup navigation keys Main menu Parameter Description Advanced Processor Options Advanced menuParameter Description Option CPU Type Processor model name Disabled EnabledParameter Description Option Memory Configuration Advanced Chipset Control PCI Configuration Device Configuration 3F8/IRQ4 IDE Configuration Auto Channel 0/Secondary Master/SlaveSectors Fast PIO Floppy ConfigurationMode Boot Configuration DMI Event Logging Last State Parameter Description Option Security menu Setting a system password Changing a system password Removing a system password Server menu System Management Console Redirection Onboard COM a 19.2KPC-ANSI 7bit Off Event Log Configuration Boot menu Exit menu Troubleshooting Page Resetting the system Perform Purpose To do this Initial system startup problems Initial troubleshooting checklist Hardware diagnostic testing Checking the boot-up status Verifying the condition of the storage devices Confirming loading of the operating system Power indicator does not light Specific problems and corrective actionsFDD activity indicator does not light HDD activity indicator does not light DVD drive activity indicator does not lightNewly installed memory modules are not detected DVD tray cannot be ejected Network connection indicators do not light Network activity indicators do not lightThere is problem with the software program Peripheral device connected to a USB port does not work No characters appear on the display monitor 106 System troubleshooting Management tools Page Server management overview Tool Function RAID configuration utilities Configuring Onboard Sata RAIDEntering Onboard Sata RAID Configuration Utility Enabling onboard Sata RAID Configuring LSI MegaRAID SAS 8708ELP Creating a RAID1 VolumeStarting LSI MegaRAID SAS RAID Configuration Utility Loading Factory Default Setting Creating and Initialing a RAID Volume Configuring LSI MegaRAID SAS 8204ELPAssigning a Hot Spare Disk Creating a RAID volume Select Objects from Management menu Initial RAID Volume Save and Exit Embedded RAID Configuration Utility Appendix B Rack mount configuration Page Rack installation information Rack installation precautions Rack mount kit Component Quantity Usage Screw types Screw type Quantity Figure Usage Vertical mounting hole pattern Rack installation procedures Preparing the server for rack installation 122 Appendix B Rack mount configuration Preparing the rack for server installation 124 Appendix B Rack mount configuration Installing the server in the system rack Installing the cable arm option To install the cable arm 127 128 Appendix B Rack mount configuration Index 130 131 132