Upgrading the SmartViews firmware | Adder Technology 2XPRO specification

6. Upgrading the SmartView's firmware

The SmartView XPro uses flash memory technology which enables the firmware code to be upgraded by the user. New keyboards, mice operating systems and drivers are being launched all the time. From time to time the SmartView's firmware will be updated to provide support for these new devices. You can take advantage of these upgrades free of charge during the warranty period.

Upgrades are performed by connecting a PC's serial port to the SmartView's serial port and running an upgrade program on the PC. This upgrade program downloads the new firmware to the SmartView XPro and checks that the data has been programmed correctly.

You can check the version of the firmware that is currently loaded into your SmartView using the on-screen menu. To do this activate the on-screen menu using the keyboard hotkeys (see section 4.10) and then press F1. The version number of the current firmware will then be displayed at the bottom of the Configuration Menu.

To perform a firmware upgrade on your SmartView XPro you will need a suitable serial upgrade cable and an IBM PC compatible computer with an RS232 serial port and an operating system that supports DOS. Suitable upgrade cables with 9-pin serial connectors are provided with the SmartView XPro. If you have lost your cable then you will need to buy a cable with a 9-way D-type male connector on one end and a 9-way D-type female connector on the other end with all 9 lines connected "straight through" (i.e. pin 1 to pin 1, pin 2 to pin 2, pin 3 to pin 3 etc.). These are standard serial extension cables.

You will also need to obtain the latest version of the SmartView XPro firmware which is available by request from www.addertec.com. Please ensure that you have your product serial number and model number at hand when requesting an upgrade.

Note: The normal flash upgrade process does not clear the computer names, user names, security passwords or other configuration settings.

SmartView XPro

Installation and Use

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Adder Technology 2XPRO manual Upgrading the SmartViews firmware

Contents

SMARTView Xpro About this manual Safety informationWarranty SmartView XPro Installation and Use European EMC directive 89/336/EEC Radio Frequency Energy Contents Appendices Using the SmartView XPro Adder explains IntroductionWhat does KVM stand for? Key features and benefits SmartView XPro Installation and Use AdderLink XR receiver package contents part code Alrx SmartView XPro package contentsAdderLink Gold XR receiver package contents part code Algrx Product information Page Page Page For the computer connections you will need InstallationFlexible configuration What you will need For the integrated AdderLink extender ports you will need For the local user port connections you will need Mounting the SmartView Connecting your devicesImportant Warning SmartView XPro Installation and Use Structuring your SmartView XPro installation Configuring your PCs SmartView XPro Installation and Use SmartView XPro Installation and Use Page Page Page Maximising the video quality Re-enabling a disconnected PS/2 mouse Other useful installation information SmartView XPro Installation and Use Connecting an external AdderLink extender Connecting the AdderLink ExtenderAdderLink requirements Create an Admin administration account password Configuring the SmartView XProConfiguration summary Decide if you are going to use password security Add / edit names to identify your computers Enabling password securitySet the required Setup Options and Global Preferences Create user accounts Setting an Admin password Follow a similar process to edit users Creating and editing user accountsCreating and editing computer names To create user accounts Follow a similar process to edit computer names To create computer names SmartView XPro Installation and Use Page Possible cascade groups and their associated names Setting the Setup Options and Global Preferences Language SecurityHotkeys Exclusive USE Keypad Controls Automatic Logout Mouse SwitchingScreen Saver To define the autoscan list Autoscan Mode 13 RS232 Mouse Type User TimeoutAutoscan Time OSD Dwell Time User display and key switch Using the SmartView XProRear panel special function switches Power supply connections and indicators Computer display and key switch Selecting a computer using the front panel controls Activity indicators Logging on to the SmartView XPro Keyboard hotkeys ‘HOTKEYs’ and ‘1 then 3’ selects channel ‘HOTKEYs’ and ‘1 then 0’ selects channel‘HOTKEYs’ and ‘1 then 1’ selects channel ‘HOTKEYs’ and ‘1 then 2’ selects channel Press bavrelease vpress Release vpress vrelease vba Press ba2 release 2ba Selecting computers using the mouse Press baM release Mba Selecting computers using the on-screen menu SmartView XPro Installation and Use Je or jf SmartView XPro Installation and Use Reminder banner Baw OSD Colour Setting the User PreferencesReminder Banner Reminder Colour Using the Functions menuRestore Standard Mouse Restore Intellimouse Querying the routing status Using the dual access ports 1 Cascading SmartViews Press ba0release Press 1release Press 4release 4ba Resetting user port keyboards and mice What to do if you forget your Admin password Using the AdderLink extender To save the menu names and configuration settings To edit the menu names and configuration settings Baud 19200, bits 8, stopbits 1, paritynone Switching channels by sending RS232 data Special features of the SmartView XPro SmartView XPro Installation and Use Logging access activity requires firmware v1.12 or above Xplog Print Xplog datalog.txtMore information Upgrading the SmartViews firmware Connect your computer to the SmartView XPro Prepare your computers SVXPRO.EXE Power off the SmartView XProPower on the SmartView with the Upgrade switch on Run the upgrade program Svxpro Datfilename.DAT 4X16V129.DATSvxpro 4X16V129.DAT Important Note SmartView XPro Installation and Use A2. AdderLink to SmartView XPro Appendix A. Cable and connector specificationsCable specification A1. Keyboard, monitor and mouse to SmartView XPro A3. SmartView XPro to PCs 1 to Cable specifications Part Code Description Recommended cables Problem Appendix B. Problem SolvingAction SmartView XPro Installation and Use SmartView XPro Installation and Use S TA L L AT I O N & U S E