AMX NXA-WAP250G manual If Your WAP250G Is Stuck on the Emergent Recovery Screen

Appendix A: Troubleshooting

Appendix A: Troubleshooting

Overview

Check the following items before you contact local Technical Support.

1.If wireless clients cannot access the network, check the following:

Be sure the NXA-WAP250G and the wireless clients are configured with the same Service Set ID (SSID).

If authentication or encryption are enabled, ensure that the wireless clients are properly configured with the appropriate authentication or encryption keys.

2.If the NXA-WAP250G cannot be configured using a web browser:

Be sure to have configured the NXA-WAP250G with a valid IP address, subnet mask and default gateway.

If you are connecting to the NXA-WAP250G through the wired Ethernet interface, check the network cabling between the management station and the NXA-WAP250G. If you are connecting to NXA-WAP250G from a wireless client, ensure that you have a valid connection to the NXA-WAP250G.

3.If you forgot or lost the password:

Set the NXA-WAP250G to its default configuration by pressing the reset button on the back panel for 5 seconds or more. Connect to the web management interface using the default IP address 192.168.1.240. Then use the default user name “Admin” and the default password “1988” to access the management interface.

4.If all other recovery measure fail, and the NXA-WAP250G is still not functioning properly, take any of these steps:

Reset the NXA-WAP250G’s hardware using the web interface or through a power reset.

Reset the NXA-WAP250G to its default configuration by pressing the reset button on the back panel for 5 seconds or more. Connect to the web management interface using the default IP address 192.168.1.240, then use the default user name “Admin” and the default password “1988.”

If Your WAP250G Is Stuck on the Emergent Recovery Screen

Step 1: Website for free TFTP Server

1.Connect to the internet and enter the following link in the Address Bar on your web browser. http://www.solarwinds.net/downloads/index.aspx

2.Scroll to the bottom of the page and click Download Free TFTP Server located at the bottom of the page (you will have to enter name, e-mail etc…).

Step 2: Choose Download site and Install TFTP Server

1.Select any one of the three links that appear on the screen to begin download.

2.Click Run - to install software on your computer

3.Click Run again to begin the software install.

4.Select all of the defaults during the installation

NXA-WAP250G 802.11b/g Wireless Access Point 43