T r o u b l e s h o o t i n g

Apex OutLook 140DX/180DX Switch User Guide

59

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Keyboard (continued)

SYMPTOM

PROBABLE CAUSE

RECOMMENDED SOLUTION

 

 

 

Keyboard

Console keyboard

Check for loose console keyboard

signal did

 

cable.

work on all

 

Reconnect the console keyboard

servers, but

 

 

cable.*

then stopped

 

 

Check maximum length of the

 

 

or

 

console cable extension (maximum

Keyboard

 

length = 12 feet).

 

Replace the console keyboard.*

signal never

 

 

 

did work on

 

Press the Reset button on the back

all servers

 

panel of the switch (must have

 

 

performed Snapshot in order for the

 

 

reset function to work properly).

 

 

Check for loose interconnecting

 

 

keyboard cables.

 

 

 

Keyboard

Updated system

Check the internet for the latest

error on

software

firmware version of the keyboard.

startup

 

 

 

 

 

Keystrokes

Server keyboard left

Press both SHIFT keys to change

shifted,

in shifted state

keystrokes to lower case or upper

swaps upper

when last selected

case.

case for lower

 

 

case

 

 

 

 

 

Keystrokes Console keystrokes

are not stuck in a locked

working mode properly

At the console keyboard:

On the left side of the keyboard, press

CAPS LOCK+SHIFT+CONTROL+ALT

On the right side of the keyboard, press

ALT+CONTROL+SHIFT

*Some servers require restarting when the keyboard cable is disconnected from the server. For this reason, perform these tests when the server can be restarted.

Page 59
Image 59
Apex Digital model 140DX manual Caps LOCK+SHIFT+CONTROL+ALT