T r o u b l e s h o o t i n g | Apex OutLook 140DX/180DX Switch User Guide | 62 |
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Firmware Update
SYMPTOM | PROBABLE CAUSE | RECOMMENDED SOLUTION |
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Firmware | Cable problems | Check for loose cable connections. |
does not |
| Replace serial cable. |
download |
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| Check that the serial cable is connected to | |
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| the COM port on the server and to the serial |
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| port on the switch. |
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| Verify that they proper COM port is selected |
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| on the update utility. |
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Download | Cannot access port | Confirm that the correct port was selected. |
timed out |
| If another program is using the same port, |
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| quit the program. |
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| If a serial cable is not installed, install one. If |
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| it is defective, replace it. |
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