T r o u b l e s h o o t i n g | Apex OutLook 140DX/180DX Switch User Guide | 58 |
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Keyboard
SYMPTOM | PROBABLE CAUSE | RECOMMENDED SOLUTION |
Console | OSCAR Delay Time |
keyboard is | in effect |
not working |
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or | Defective keyboard |
Cannot start |
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OSCAR menus |
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Turn off Delay Time: Setup>Menu
Type 0 secs for Delay Time.
Check to see if the Num Lock, Caps Lock, and Scroll Lock keys light.
| Keyboard | Keyboard or | Check for loose console keyboard | |
| worked, but | keyboard cable | cable connection. | |
| then stopped | problem | Replace interconnecting keyboard | |
| working with |
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| cable.* | ||
| one server |
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| Check maximum length of the | ||
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| keyboard cable (maximum length = | |
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| 12 feet). | |
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| Check maximum length of console | |
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| cable extension. | |
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| Press the Reset button on the back | |
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| panel of the switch, which resets all | |
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| keyboards and mice on all servers | |
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| (must have performed Snapshot in | |
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| order for the reset function to work | |
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| properly). | |
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| Keyboard | Keyboard cable | Check for PS/2 keyboard and mouse | |
| never worked | problem | cable | |
| on one server |
| Replace interconnecting keyboard | |
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| cable.* | |
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| Disconnect and reconnect the | |
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| interconnecting keyboard cable.* | |
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| Check maximum length of the | |
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| interconnecting keyboard cable | |
*Some servers require restarting | (maximum length = 12 feet). | |||
Check maximum length of console | ||||
when the keyboard cable is | ||||
disconnected from the server. For |
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this reason, perform these tests | cable extension. | |
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when the server can be restarted. | Replace the console keyboard.* | |
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