T r o u b l e s h o o t i n g

Apex OutLook 140DX/180DX Switch User Guide

58

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Keyboard

SYMPTOM

PROBABLE CAUSE

RECOMMENDED SOLUTION

Console

OSCAR Delay Time

keyboard is

in effect

not working

 

or

Defective keyboard

Cannot start

 

OSCAR menus

 

Turn off Delay Time: Setup>Menu

Type 0 secs for Delay Time.

Check to see if the Num Lock, Caps Lock, and Scroll Lock keys light.

 

Keyboard

Keyboard or

Check for loose console keyboard

 

worked, but

keyboard cable

cable connection.

 

then stopped

problem

Replace interconnecting keyboard

 

working with

 

 

 

cable.*

 

one server

 

 

 

Check maximum length of the

 

 

 

 

 

 

keyboard cable (maximum length =

 

 

 

12 feet).

 

 

 

Check maximum length of console

 

 

 

cable extension.

 

 

 

Press the Reset button on the back

 

 

 

panel of the switch, which resets all

 

 

 

keyboards and mice on all servers

 

 

 

(must have performed Snapshot in

 

 

 

order for the reset function to work

 

 

 

properly).

 

 

 

 

 

Keyboard

Keyboard cable

Check for PS/2 keyboard and mouse

 

never worked

problem

cable cross-connections.*

 

on one server

 

Replace interconnecting keyboard

 

 

 

 

 

 

cable.*

 

 

 

Disconnect and reconnect the

 

 

 

interconnecting keyboard cable.*

 

 

 

Check maximum length of the

 

 

 

interconnecting keyboard cable

*Some servers require restarting

(maximum length = 12 feet).

Check maximum length of console

when the keyboard cable is

disconnected from the server. For

 

this reason, perform these tests

cable extension.

 

when the server can be restarted.

Replace the console keyboard.*

 

 

 

 

 

Page 58
Image 58
Apex Digital model 140DX manual Effect, Replace the console keyboard