13When you see a message reporting that the installation was successful, click Restart.

If a message reports that installation was not successful, try installing again. (Follow the instructions on the screen.)

If, after reinstalling system software by doing a normal installation, you still experience problems with your computer, follow the steps in the next section for doing a “clean” installation of system software.

IMPORTANT Certain system extensions or application programs that were originally on your hard disk may not be installed with the Installer program. If you notice that a certain extension or program was not installed, you may need to install it separately. You can find these additional extensions and programs on the CD-ROM disc that contains system software. If you don’t have a CD-ROM drive, see the service and support information that came with your computer for information on how to contact Apple directly for assistance.

Doing a clean installation of system software

The steps in this section outline what is commonly called a “clean” installation of system software. Do a clean installation if you can’t determine what is damaged in your System Folder (especially if you think any special software, such as control panels, system extensions, or custom utilities, may be causing the problems you’re experiencing). You should also do a clean installation if you’re still having problems with your computer after you’ve reinstalled system software by doing a normal installation.

Troubleshooting 93

Page 103
Image 103
Apple 8100 Series manual Doing a clean installation of system software