Apple 8100 Series manual Pointer 8 freezes on the screen

When formatting disks on a DOS computer, always format standard double-sided disks in the 720K format. Always format high-density disks in the 1440K format.

If a disk has been formatted incorrectly, use a DOS computer to copy its contents onto another disk that has been properly formatted.

The pointer (8) freezes on the screen.

Your system has a software problem.

mPress x-Option-Esc to quit the application program in use when the problem occurred. If this works, you can save the documents open in other programs before restarting.

mRestart your Macintosh. (For instructions, see “Start Over” in the section “When You Run Into Trouble” earlier in this chapter.) Most software problems are temporary, and restarting usually corrects the problem.

mCheck the startup disk and program you were using when the problem occurred. Make sure that all programs, desk accessories, and system extensions you’re using are compatible with the system software.

mSometimes incompatible system extensions or control panels can cause system software problems. Restart while holding down the Shift key; this temporarily turns off all system extensions. If your computer works normally after you do this, remove all extensions from the Extensions folder (inside the System Folder) and put them back into the Extensions folder one at a time. Restart after you add each extension. This procedure should identify any incompatible extensions.

You can also use the Extensions Manager control panel to turn off individual extensions. For information on using this control panel to

manage system extensions, see the “Setting Options” topic of Macintosh Guide, available in the Guide (h) menu.

mIf the problem recurs, you may need to reinstall system software. See “Installing or Reinstalling System Software” later in this chapter for instructions.

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