Manuals / Apple / Computer Equipment / Personal Computer

Apple 8100 Series manual Your system has a software problem

Models: 8100 Series

1 144

Download 144 pages 18.31 Kb

Page 75

When formatting disks on a DOS computer, always format standard double-sided disks in the 720K format. Always format high-density disks in the 1440K format.

If a disk has been formatted incorrectly, use a DOS computer to copy its contents onto another disk that has been properly formatted.

The pointer (8) freezes on the screen.

Your system has a software problem.

mPress x-Option-Esc to quit the application program in use when the problem occurred. If this works, you can save the documents open in other programs before restarting.

mRestart your Macintosh. (For instructions, see “Start Over” in the section “When You Run Into Trouble” earlier in this chapter.) Most software problems are temporary, and restarting usually corrects the problem.

mCheck the startup disk and program you were using when the problem occurred. Make sure that all programs, desk accessories, and system extensions you’re using are compatible with the system software.

mSometimes incompatible system extensions or control panels can cause system software problems. Restart while holding down the Shift key; this temporarily turns off all system extensions. If your computer works normally after you do this, remove all extensions from the Extensions folder (inside the System Folder) and put them back into the Extensions folder one at a time. Restart after you add each extension. This procedure should identify any incompatible extensions.

You can also use the Extensions Manager control panel to turn off individual extensions. For information on using this control panel to

manage system extensions, see the “Setting Options” topic of Macintosh Guide, available in the Guide (h) menu.

mIf the problem recurs, you may need to reinstall system software. See “Installing or Reinstalling System Software” later in this chapter for instructions.

Troubleshooting 65

Image 75

Apple 8100 Series manual Your system has a software problem

Contents

User’sGuide PowerMacintoshK Apple Computer, Inc Contents Welcome to Power MacintoshGetting Started 2 Getting Help 5 Troubleshooting3 Connecting Additional Equipment 4 Installing and Using Application ProgramsAppendix C Appendix A Health, Safety, and Maintenance TipsInstalling an Expansion Card Appendix BCommunications regulation information FCC statementRadio and television interference DOC statement VCCI statement CD-ROM driveCommunications Regulation Information Page Welcome to Power Macintosh Keyboard Adapters for composite video Macintosh computer Mouse Computer power cordMonitor power cord MonitorPlugging in the computer 1 Getting StartedWhen you are ready to begin, follow these steps Installing an expansion card Connecting a monitor3 If necessary, switch the computer off Connecting the monitor power cord Monitor power cord 3 Plug in the monitor power cordHigh-density monitor port Second monitor port Connecting the monitor cableTo connect the monitor cable, follow these steps Connecting a keyboard with a separate cable Connecting the mouse and keyboardConnecting a keyboard with a built-in cable Connecting other equipmentTurning the computer on You hear a tone from the computer as it starts up 2 Turn on your computer by pressing the Power key on the keyboardHard disk icon Macintosh desktop 3 Check to see what’s on your screenProblems turning your computer on? 14 Chapter What’s next?Learning the basics Guide h menu Reviewing the basicsTurning the computer off Where to find answers User’sGuideMacintosh 2 Getting Help Getting answers to your questions Getting answers with the Topics button A small window appears with instructions for you to follow Getting answers with the Index button 5 Read and follow the instructions in the window 3 Type “sound” in the text box and then click Search Getting answers with the Look For button1 In the Macintosh Guide window, click the Look For button 2 Click the arrow button to activate the text box26 Chapter If you want to close Macintosh Guide, click hereTips for using Macintosh Guide Identifying objects on the screen Learning useful shortcuts Another window appears, describing shortcuts for that category 2 Click one of the category buttons3 Read about the shortcuts available for the category you selected with additional hardware 3 Connecting Additional EquipmentYour computer at a glance Read this chapter for information on expanding your computer systemEthernet port G Power Macintosh 8100 series computerI Power switch SCSI port gAV-equipped Power Macintosh 8100 series computer Connects an external modem orConnects your Macintosh to a video camera, VCR About your computer’s sound ports Connecting audio equipmentConnecting audio equipment 5 Turn on the computer and the audio equipment Connecting and positioning a microphoneFollow these steps to connect and position the microphone Connecting external stereo speakers Connecting video equipment About your computer’s S-video input and output ports Æ S-video output portæ S-video input port S-video connector Using adapters for composite videoThe flat side of the connector should face up Connecting video equipment for input to the computer Video Out port44 Chapter æ S-video inputConnecting video equipment for output from the computer 1 Assemble the VCR, television, microphone, and cables you need 2 Attach one end of the video cable to the Video In port on the VCR46 Chapter available at most electronics supply stores Audio In portsoutput port left and rightUsing a television as a monitor Expanding memory 50 Chapter Installing internal drivesInstalling application programs 4 Installing and Using Application ProgramsTo use your programs most effectively, follow these guidelines Switching programs Working with several programs at a timeFinding out which programs are open Hiding and showing windows on the desktop Backing up your filesUsing Power Macintosh application programs Special memory requirementsShared libraries 56 Chapter Using older Macintosh programs5 Troubleshooting When you have questionsWhen you run into trouble 58 Chapter Take your timeStart over Rebuild your desktop regularly Solutions to common problems 62 Chapter If you don’t see a hard disk icon on the desktop, try the following Icons do not appear correctly on your screen Your Macintosh can’t read a floppy disk64 Chapter Your system has a software problem The pointer 8 doesn’t move when you move the mouse A dialog box with a bomb appears66 Chapter Typing on the keyboard produces nothing on the screen 68 Chapter Page 70 Chapter You see a message that an application program can’t be foundm Try opening the document in another program 72 Chapter You experience problems using an older Macintosh programIf your computer’s performance decreases Print driver used Solving printer problemsWhere to get it PrinterPower Macintosh computer Choosing the correct networking softwareRestart your computer m You avoid setting up the “ghost monitor” situation just described Make sure this box is not selected 6 Close the Monitors control panel and restart your computerIf the regular RGB monitor is still connected, switch back to it. If the monitor is no longer connected, or you can’t switch back to it, restart your computer. The next time you want to switch to a television, follow these steps Follow these steps When do you need to initialize a hard disk? Initializing a hard diskStarting up from a CD-ROM disc 1 Shut down your computer Starting up from a floppy diskShut down your computer Turn the computer on Immediately press the C key on the keyboard4 Click Initialize How to initialize a hard disk2 Open the Apple HD SC Setup icon 3 Click Drive until the disk you want to initialize appears5 Click Init to initialize the hard disk Repairing a damaged disk When do you need to repair a disk?Try these suggestions first 3 Click Drive until the disk you want appears How to test a hard disk2 Open the Apple HD SC Setup icon 5 When a message tells you that testing is complete, click Quit2 Open the Disk First Aid icon How to repair a hard disk or floppy diskDisk icons appear in a box at the top of the Disk First Aid window If Disk First Aid cannot correct the problem Installing or reinstalling system software When should you install system software?When should you reinstall system software? Installing system software 9 Click OK Doing a clean installation of system software 94 Chapter 9 Click Continue Replacing special software Doing a custom installation 5 Click Install 6 Follow the instructions that appear on the screen Health-related information about computer use Appendix A Health, Safety, and Maintenance Tips100 Appendix A Musculoskeletal discomfortArranging your office Eye fatigueThighs horizontal Shoulders relaxedScreen positioned to avoid reflected glare Clearance under work surface Feet flat on the floorWhat about electromagnetic emissions? Avoiding fatigueSafety instructions Handling your computer equipment Handling the keyboard Handling the monitorEjecting a disk Handling floppy disksPower supply If you can’t eject a floppy disk108 Appendix A Cleaning the mouse Cleaning your equipmentCleaning the computer case Cleaning the monitorRotate the rollers to clean all around them Appendix B Installing an Expansion Card Read this appendix for instructions on installing an expansion cardin your computer Installing a card with a DAV connector in your AV-equipped Power Macintosh computerNuBus expansion slots 2 Loosen the four large screws at the corners of the back panel NuBus power requirementsInstalling a NuBus card 1 Turn off and unplug the computer114 Appendix B 3 Remove the cover from the computerPower supply 116 Appendix B 5 Remove the expansion card clipHold the card by its edges to avoid touching the connector 8 Align the connector end of the card with the expansion slot Expansion slot118 Appendix B 10 Replace the expansion card clip WARNING Always replace the cover before turning the computer on Appendix C Special Keys on Your Keyboard Read this appendix to learn how to use the specialkeys on your keyboard Enter key Power key Return keyControl key Delete keyIndex Page Page Page I, J Page Page Page Show Balloons command Guide menu T, U Y, Z 408.996.1010 Apple Computer, Inc1 Infinite Loop Cupertino, California