Table Of Contents

 

Introduction

5

About this Guide

5

IP Office Embedded Voicemail

7

Overview

7

What's New in IP Office 3.0

8

Embedded Voicemail Mailbox Features

9

Languages Supported

10

Upgrading to IP Office 3.0

10

Installing Embedded Voicemail

11

Overview

11

Setup Information

12

System Settings

12

User Mailboxes

12

Hunt Group Mailboxes

13

Auto Attendant Setup

14

Time Profiles

14

Menu Actions

15

IP406 V2 Installation

16

1. Requirements

16

2. Install the Memory Expansion Card

16

3. System Configuration

16

Small Office Embedded Voicemail Installation

17

1. Requirements

17

2. Checking for Voice Compression Channels

17

3. Install the Memory Expansion Card

17

4. System Configuration

17

Configuring an IP Office for Embedded Voicemail

18

Upgrading Prompts

19

Prompt Source and Destination Location

19

Upgrading Prompts Using a Memory Card Reader

19

Upgrading Prompts Using TFTP File Transfer

20

Monitoring Embedded Voicemail

21

User Mailbox Configuration

23

User Mailboxes

23

User Mailbox Configuration

24

Hunt Group Mailbox Configuration

25

Hunt Group Mailboxes

25

Hunt Group Mailbox Configuration

26

Message Waiting Indication

26

Hunt Group Mailbox Access

27

Message Waiting Indication

27

Short Code and DSS Key Access

27

Remote Access

27

Auto Attendant Configuration

29

Auto Attendant Overview

29

Example Auto Attendant Setup

30

Routing Incoming Calls to an Auto Attendant

32

Transferring Calls to an Auto Attendant

32

Using DSS Keys

32

Using Phone Manager

32

Using Short Codes

33

Embedded Voicemail Installation Guide

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IP Office

15-601067 Issue 4 (25 May 2006)

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Avaya 15-601067 manual Table Of Contents