Installing Embedded Voicemail

Overview

Ensure that you have read and fully understood this documentation before installing embedded voicemail. This will ensure that you are familiar with the equipment and information required to complete the installation and the aspect of IP Office system configuration that affect embedded voicemail.

The installation process can be divided into a number of steps as follows:

1.Gather Setup Information

The Setup Information section contains a number of forms which can be used to gather customer information about required settings. Completing these forms before installation will assist in speeding up the installation process.

2.Hardware Installation

This covers the physical installation of the memory card and if necessary voice compression channels. This process varies according to the IP Office control unit type.

3.System Configuration

Set the IP Office to use embedded voicemail and set the maximum record time for messages, greetings and prompts.

4.User Mailbox Configuration

Configure the personal settings for individual users.

5.Hunt Group Mailbox Configuration

Configure the settings for any hunt groups where voicemail is required. This includes configuring message waiting indication and mailbox access which are not enabled by default.

6.Auto Attendant Configuration

Set up any required auto-attendant services and associate them with incoming call routes.

Embedded Voicemail Installation Guide

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IP Office

15-601067 Issue 4 (25 May 2006)

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Avaya 15-601067 manual Installing Embedded Voicemail, Overview