Embedded Voicemail Installation Guide Page 11
IP Office 15-601067 Issue 4 (25 May 2006)
Installing Embedded Voicemail Overview
Ensure that you have read and fully understood this documentation before installing embedded
voicemail. This will ensure that you are familiar with the equipment and information required to complete
the installation and the aspect of IP Office system configuration that affect embedded voicemail.
The installation process can be divided into a number of steps as follows:
1. Gather Setup Information
The Setup Information section contains a number of forms which can be used to gather customer
information about required settings. Completing these forms before installation will assist in
speeding up the installation process.
2. Hardware Installation
This covers the physical installation of the memory card and if necessary voice compression
channels. This process varies according to the IP Office control unit type.
3. System Configuration
Set the IP Office to use embedded voicemail and set the maximum record time for messages,
greetings and prompts.
4. User Mailbox Configuration
Configure the personal settings for individual users.
5. Hunt Group Mailbox Configuration
Configure the settings for any hunt groups where voicemail is required. This includes configuring
message waiting indication and mailbox access which are not enabled by default.
6. Auto Attendant Configuration
Set up any required auto-attendant services and associate them with incoming call routes.