Embedded Voicemail Installation Guide
Page 40 Embedded Voicemail Installation Guide
15-601067 Issue 4 (25 May 2006) IP Office
Remote Access For this section, we define Remote Mailbox Access as:
Accessing a mailbox from an extension that does not match the mailbox number.
External caller access to voicemail to collect messages from a mailbox.
WARNING
Where remote access is setup for any mailbox, it is strongly recommended that a mailbox access
code is set for every user and hunt group.
Using a Short Code
A short code using the Voicemail Collect feature but without a mailbox name specified in the
Telephone Number field will trigger remote access.
An example is show below. This short code could be utilized by users on the system, as the destination
in an Incoming Call Route or as the destination for a auto attendant option.
Using an Auto Attendant
A short code similar to the example above can be entered as the Destination for one of the auto
attendant Normal Transfer key options. See Auto Attendant Remote Access.
Using an Incoming Call Route
The option Voicemail can be selected as the Destination and/or Night Service Destination of an
Incoming Call Route.