Embedded Voicemail Installation Guide Page 37
IP Office 15-601067 Issue 4 (25 May 2006)
Miscellaneous

Short Codes

Embedded voicemail supports many of the same short codes available for Voicemail Lite and Voicemail
Pro.

Default Short Codes

The following default system short codes can be used with embedded voicemail.
Collect Messages: *17
Can be used by users to access the mailbox associated with their extension.
Voicemail On/Off: *18/*19
Switches the diverting of callers to the user's mailbox on/off.
Voicemail Ringback On/Off: *48/*49
Switches new message ringback to the user on/off.

Adding Custom Short Codes

Additional short codes can be added as required using the features listed below.
Voicemail Collect
This short code feature can be used to create short codes for collecting or leaving messages.
The exact action is set by the use of either ? or # in the telephone number. For example "?Main"
would indicate collection of messages in the mailbox called Main. "#Main" would indicate that a
user wants to leave a message in the mailbox called Main. Note that the quotation marks " " are
required and the name must match the user or hunt group whose mailbox is being accessed. For
example:
Using just ? in the Telephone Number without quote marks and a mailbox name allows
remote access. The user would be prompted to enter the mailbox number and then the
mailboxes access code if set.