Chapter 7: Multiple conference *
Introduction to multiple conference calls
If the Multiple conference feature has been enabled in your telephone system for your extension, you can include up to seven people in a conference call. (Otherwise you can use the three party conference.) The person who is responsible for initiating the conference is the controller. The others are passive participants.
Controller
The controller manages the conference and controls all participants and their status by means of the List of all conf. users. When the third participant is added in the conference, the List of all confer. users menu item appears. It shows the number of conference participants as well as name, call number and status of each. There are three possible status values:
•No details: the participant is taking part in the conference.
•X : the participant is on hold, when he has initiated a
•! : the participant is taking part in the conference on behalf of another previous participant.
If there are only three participants in the multiple conference, the display is almost identical to the display of a
During a multiple conference, the controller can neither transfer calls nor cut in on calls.
The controller can usually have one connection on hold or eight connections on hold if Hold/ Retrieve is enabled.
Passive participants
Passive conference participants are added to the multiple conference by the conference controller. Their displays indicate the status information Conference.
Passive participants cannot set up another conference, but they can ...
•... enter their connection in another conference.
•... enter their connection in the queue by
•... transfer their conference connection to another subscriber by
•... end their participation in the conference.
Related topics:
Introduction to
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