Manuals
/
Brands
/
Communications
/
Conference Phone
/
Avaya
/
Communications
/
Conference Phone
Avaya
16-603463
- page 58
1
58
118
118
Download
118 pages, 1.13 Mb
Partners
58 1408/1416 User Guide
January 2010
Contents
Main
2 1408/1416 User Guide January 2010
Page
Page
Page
Page
Chapter 1: Introduction
Introduction to the 1400 ISDN Telephone Introduction to the 1400 Series Digital Deskphones
Overview of phone buttons and features
Avaya 1408 Telephone
Avaya 1416 Telephone
Page
About LEDs
Icons in the telephone display
Page
Chapter 2: Making calls
Calling with a destination key
Calling a person from the call log
Calling a person from the phone book entry
Calling a person from a central phone book entry *
Calling using the speakerphone
Requesting automatic callback
Requesting automatic redialing
Joining another call (cut-in)*
Page
Chapter 3: Handling calls
Introduction to handling calls
Answering a call
Answering a call ringing at another phone (pick-up)
Putting a call on hold
Muting a call
Deactivating your telephone display
Transferring a call
Answering an additional call (second call)
Turning second incoming call on or off
Referring back during a call (consultation call)
Chapter 4: Call diversion
Introduction to call diversion
Diverting calls
Automatic call diversion *
Defining automatic call diversion *
Diverting calls automatically *
Page
Chapter 5: Follow-me
Switching off follow-me on your own telephone
Switching off follow-me on another telephone
Chapter 6: Three-party conference
Introduction to three-party conference calls
Making a conference call
Talking with one participant in a conference call
Page
Chapter 7: Multiple conference *
Introduction to multiple conference calls
Controller
Passive participants
Adding a participant to a multiple conference call
Adding a participant by referring back
Adding a waiting participant to a multiple conference
Answering a call in a multiple conference
Transferring a multiple conference call as controller
Ending the multiple conference call as controller
Referring back as passive participant on a multiple conference call
Page
Page
Chapter 8: Managing the call log
Call log
Viewing the call log
Removing an entry from the call log
Adding an entry from the call log to the phone book
Chapter 9: Managing the phone book
Introduction to the phone book
Creating a new entry in the phone book
Adding an entry from the call log to the phone book
Editing an entry in the phone book
Page
Page
Chapter 10: Voicemail System
Introduction to voicemail
Diverting calls to voicemail
Managing voice messages *
Deleting all messages
Chapter 11: Partners
Introduction to partners
Setting up partner names
Calling partners
Answering a call for a partner
Assigning partners to another key
Hiding partner keys
Activating partner beep
Assigning partners on the button module*
Diverting your calls to a partner
Diverting partner calls to your telephone
Diverting calls from one partner to another *
Diverting partner calls to partners, extended *
Setting the deputy key *
Adding a partner to a partner group *
Removing a partner from a partner group *
Restricting partner signaling *
Reserving a line as executive line
Setting up a connection for a partner
Filtering *
Dealing the filtering function as an executive *
Dealing the filtering function as a secretary *
Page
Chapter 12: Private User Mobility
Private User Mobility *
Logging on to the telephone
Page
Chapter 13: Favorite screen
Entering a function into the favorite screen
Entering a destination into the favorite screen
Deleting a function or a destination from the favorite screen
Page
Chapter 14: Customizing your telephone
Introduction to customizing your telephone
Setting parameters for your telephone
Turning acoustic signaling on or off
Changing the acoustic signaling
Setting the ringing tone melody
Setting the contrast and the brightness
Setting the language
Adjusting the setting for handsfree operation
Displaying your name and call number on your telephone
Setting key beep tones to on or off
Displaying time zones *
Saving emergency numbers
Function and Destination keys
Function and destination keys
Assigning functions to keys
Creating a destination key
Assigning a destination from the phone book to a key
Changing an existing destination
Deleting key assignments
Setting up a macro (diversion and pick-up)
Relocating the telephone
Saving personal data
Saving personal data
Saving data locally
Saving data locally automatically
Saving data centrally
Allowing/barring central data saving
VIP functions
Preparing VIP functions
Setting up the secretary telephone
2. Making announcements from the executive telephone Setting up the executive telephone
Setting up the secretary telephone
Using the VIP functions
Making anonymous calls
Accepting calls automatically (Handsfree answer back)
Next steps
Turning direct dialing on or off
Turning CSTA Answer Call on or off *
Page
Page
Chapter 15: Using the Avaya Menu
Introduction to the Avaya menu
Managing call charges
Introduction to call charges
Displaying charges during a call
Viewing the charge display
Deleting call charges
Switching the charge display to units
Recording charges for private calls and projects *
Locking the telephone
Telephone lock
Changing the PIN
Locking the telephone
Unlocking the telephone
Setting automatic locking *
Managing appointments
Appointments (reminders)
Appointment message
Entering a new appointment
Acknowledging an appointment
Viewing appointments
Deleting an appointment
Page
Chapter 16: Menus
Menu overview
Page
Menu settings overview
Page
Page
Page
Chapter 17: Appendix Remote features
Introduction to remote features
Calling remote using the system *
Changing call diversion remotely *
Page
Chapter 18: Auxiliary devices
Using the button module BM32
Using a headset
About operating cordless headsets
Page
Chapter 19: Appendix Contact Center
Requesting help of the supervisor
Contact Center buttons
CC function
Sign on / Sign off
Job Code
Cancel Wrap-up time
Wrap-up time manual
Pause
Programming of Agent groups
Supervisor Assistance
Supervisor Emergency
Select Agent group
Chapter 20: Abbreviations
Page
Index A
B
C
D
E
F
H
I
J
P
R
S
T
U