Contents

 

Accepting calls automatically (Handsfree answer back)

................................................................................85

Turning direct dialing on or off

85

Turning CSTA Answer Call on or off *

86

Chapter 15: Using the Avaya Menu

89

Introduction to the Avaya menu

89

Managing call charges

89

Introduction to call charges

89

Displaying charges during a call

89

Viewing the charge display

90

Deleting call charges

90

Switching the charge display to units

90

Recording charges for private calls and projects *

91

Locking the telephone

91

Telephone lock

91

Changing the PIN

92

Locking the telephone

92

Unlocking the telephone

93

Setting automatic locking *

93

Managing appointments

94

Appointments (reminders)

94

Entering a new appointment

94

Acknowledging an appointment

95

Viewing appointments

95

Deleting an appointment

95

Chapter 16: Menus

97

Menu overview

97

Menu settings overview

99

Chapter 17: Appendix Remote features

103

Introduction to remote features

.......................................................... 103

Calling remote using the system *

........................................................ 103

Changing call diversion remotely *

103

Chapter 18: Auxiliary devices

105

Introduction to auxiliary devices

105

Button module BM32

.................................................................. 105

Using the button module BM32

.......................................................... 106

Using a headset

107

About operating cordless headsets

....................................................... 107

Chapter 19: Appendix Contact Center

........................................ 109

Contact Center buttons

110

Chapter 20: Abbreviations

113

Index

115

6 1408/1416 User Guide

January 2010

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