Avaya 3.0.0 Receiving Calls

Making and Answering Calls

Avaya one-X Quick Edition Release 3.0.0 Telephone User Guide November 2006 11

1. Press the Options ( ) button.

2. Select Call Log on the Main menu.

3. If you want to dial a previously dialed number, select the Out softkey.

4. Select the Line/Feature ( ) button beside the number that you want to dial.

5. To place the call, either pick up the handset or press the Speaker ( ) button.

Tip:

Tip: If the number is not exactly what you need to dial directly from the Incoming list,

select the Edit# softkey to edit the number, and then select the Dial softkey.

To make calls using the corporate or personal directory

1. Select the Dir softkey to display the list of entries in the Corporate directory; select the Dir

softkey and then the MyDir softkey to display the list of personal directory entries.

Tip:

Tip: To view the next set of entries, press the Page Right ( ) button. To view the

previous set of entries, press the Page Left ( ) button.

2. Select the Line/Feature ( ) button beside the number that you want to dial.

3. To place the call, perform one of the following actions:

●pick up the handset.

●press the Speaker ( ) button.

●press the Headset ( ) button.

Receiving Calls

The display shows information about incoming calls, including the name and number of the

calling party. The information shown depends on the services offered by your service provider.

Tip:

Tip: If you do not want to receive calls, you can activate the Do Not Disturb feature.

See Do Not Disturb on page 28.

To answer an incoming call

1. To answer a call, perform one of the following actions:

●pick up the handset.

●press the Speaker ( ) button or the associated Line/Feature ( ) button.

●press the Headset ( ) button.

Contents

Main Page Contents Page Customizing Your Quick Edition IP Telephone Introducing Your Telephone Accessing Telephone Applications and Options 6 Displaying the User Options Menu Accessing user options when password protection is enabled Accessing user options when password protection is disabled Setting Password Options To change your password Viewing and Modifying User Preferences Adjusting the Volume Muting the Active Microphone To activate and deactivate muting while on a call Viewing and Changing the User Language To view the language settings To change the user language Choosing a Personalized Ringer Tone To select a ringer tone Setting the Contrast Level of the Display To adjust the contrast level of the display Telephone Accessories 10 Making and Answering Calls Making Calls To make calls manually To make a call using a speed dial To make a call from the list of call logs Receiving Calls To answer an incoming call 12 To ignore an incoming call Call Handling Putting a Call on Hold To put a single call on hold To retrieve a held call To put an active call on hold while you place a new call Transferring Calls To transfer a call and speaking to the receiving party To transfer a call without speaking to the receiving party Parking and Retrieving Calls 14 To park a call To retrieve a parked call from the telephone that was used to park the call To retrieve a parked call from any other telephone Conference Calls To create a conference call between three parties To drop a single party from the conference call To place one of the participants on hold 16 Call Forwarding To forward all calls to voicemail To forward unanswered calls to voicemail To forward calls to a directory number To forward calls to an external number To disable call forwarding To change the number of rings before forwarding 18 Zero-Redirect To specify a redirect number To disable zero redirect To enable zero redirect Using Call Logs To viewing call log entries 20 To edit a Call Log number before you dial the number To delete a single entry To clear lists, all call logs, and/or reset the counter Using Voice Mail 22 Retrieving Voicemail Messages To play a voicemail message To monitor incoming voicemail messages To listen to a voicemail message while the message is being recorded To access your voicemail using any telephone Recording and Managing Personalized Voicemail Greetings To record your name 24 To record a personalized greeting To delete a personalized greeting Using Other Features Corporate and Personal Directories To view corporate and personal directory entries To change your name in the Corporate directory 26 Adding an Entry to Your Personal Directory To add an entry manually To copy an entry from the corporate directory To copy an entry from the call log To copy an entry from a voicemail record To edit an entry in your personal directory 28 To delete an entry from your personal directory Do Not Disturb To enable or disable DND Paging To broadcast an announcement to a paging zone Speed Dial To add a speed dial entry manually 30 To copy an entry from the corporate directory To copy an entry from the call log To copy an entry from a voicemail record To edit a speed dial entry Registration Information for Optional Features To view registration information for special features using a telephone 32 Email Notification of Voicemail Teleworker Application To view optional features registration information using a telephone Web-based System Administration Appendix A: Options Menus Telephone Options Table1: Telephone Options - Telephone User Option Menu Appendix A: Options Menus Table2: Telephone Options - Web Interface Menu System Options Avaya one-X Quick Edition Release 3.0.0 Telephone User Guide November 2006 35 System Options Table3: System Options - Telephone Menu Appendix A: Options Menus Table4: System Options - Web Interface Menu Index A B C D O P R S T W Z