What’s New in This Document | Avaya 4621SW IP manual

About This Guide

What’s New in This Document

Release 2.2 introduces the addition of the 4621SW IP Telephone. The 4621SW has almost the same appearance, user interface, and functionality as the 4620/4621SW IP Telephones, but includes a backlit display.

Also with Release 2.2, the 4620SW and 4621SW support Hebrew as part of their language configuration options.

How to Use This Document

This guide is organized to help you find topics in a logical manner. Read it from start to finish to get a thorough understanding of how to use your 4620/4620SW/4621SW IP Telephone. Or, use the Table of Contents or Index to locate information specific to a task or function you want to perform.

10 4620/4620SW/4621SW IP Telephone Release 2.2 User Guide

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Avaya 4621SW IP manual What’s New in This Document, How to Use This Document

Contents

4620/4620SW/4621SW IP Telephone Page Federal Communications Commission Statement Part Means of Connection About This Guide Using the Speed Dial Application Using the Web Access Application Index Overview Issue DateAbout This Guide Intended Audience How to Use This Document What’s New in This Document Document Organization Conventions Used Typographic Conventions Symbolic ConventionsRelated Documentation Conference Introducing Your 4620/4620SW/4621SW IP Telephone Introduction 4620/4620SW/4621SW IP Telephone 4620/4620SW/4621SW IP Telephone Indicator As Call a number, Cancel the current activity, Save enteredIndicator Speaker Number Name Description 4620/4620SW/4621SW IP Telephone About the Feature Key Expansion Unit EU24/EU24BL Navigating Application Screens Feature is on/active White Phone Application 4620/4620SW/4621SW IP Telephone ApplicationsSpeed Dial Application Call Log Application Web Access Application Optional4620/4620SW/4621SW Telephone Options Automatic Backup/Retrieval Feature Push FeatureAdditional 4620/4620SW/4621SW Functionality Call Appearances Using Your 4620/4620SW/4621SW IP TelephoneMaking Calls Manual Dialing Automatic Dialing Redialing the last number called Redialing using a list of the last six numbers calledIf all lines are in use, automatic dialing will not work Last number dialed is automatically redialed Dialing a party using a Speed Dial button Number of the selected person dials automatically Selected Call Log displays Associated Call Detail screen displays Call Handling Features Receiving Calls Hold ConferenceIcon on the current line changes to the Soft Hold icon Speaker MuteCall is now active Transfer Changing from the Speaker to the handset or headset Retrieving a Voice Mail Message Logging Off the Phone Forcing a Login to the Phone Reinstating the Phone After a LogoffPage Entering Characters Using the Dialpad Using the Speed Dial ApplicationEntering Data on Speed Dial Screens Editing During or After Entry Name Entry Example Adding a Speed Dial Button Updating Speed Dial Button Label Information Prompt Select entry to edit displays Deleting a Speed Dial Button Label Prompt Select label to delete displays Then If you want toNo deletion occurs. The Speed Dial Main screen displays Page Using the Call Log Application About the Call Log Answered Calls Main screen displays Viewing a Call LogOutgoing Calls Main screen displays Missed Calls Main screen displays Adding a Call Log Entry to a Speed Dial Button Selected entry’s Detail screen displays Deleting Call Log EntriesDeleting a Single Call Log Entry No deletion occurs and the Call Log’s Main screen displays Prompt Press Delete again to confirm displays Disabling the Call LogDeleting All Entries from a Call Log Entries are removed. The Call Log’s Main screen displaysPage Using the Web Access Application Navigating Web Pages Web Access AuthenticationPrevious application or options screen displays Navigating the Home Page and Other Standard-Size Web Pages Home page displays Entering Text on Web Pages Any characters entered are removed Entering Text on Web Pages Adding a Speed Dial Button for a Web Site Telephone Number 4620/4620SW/4621SW IP Telephone Options Accessing the Options Main Menus First of two Options Main screens displays This is the default setting Setting the Redial OptionApplication Options Setting the Phone Screen on Answer? Option Setting the Phone Screen on Calling? Option Setting the Message Display Rate Setting the Display Call Timers? OptionDefault rate is Slow Setting Visual Alerting Setting the Call Appearance WidthEnabling/Disabling the Call Log Personal Ringing Options First Options Main screen displays Viewing IP Address Status Viewing Quality of Service QoS StatusStatus Screen Viewing Options View Status Main Screen displays Viewing Interface Status Changing the Display ContrastViewing Miscellaneous Status Viewing the Network Audio Quality If administered, the Audio Status screen displaysLogging Off the 4620/4620SW/4621SW IP Telephone Display prompts for entry of your password Backup/Restore OptionsReinstating the Phone After a Log Off Settings Saved During a Backup Setting the Automatic Backup Option Setting changes from Disabled to Enabled Verifying Backup/Retrieval Status Retrieving and Restoring Data from a Backup File FTP Settings Main screen displays Select Directory Path Select User Name Feature Button Labeling Select View default labels Then Select Relabel feature buttonsSelect Restore default labels Changing a Phone/PC Ethernet Interface Feature Button Labeling screen re-displaysSecond Options Main screen redisplays Selecting an Alternate Language Select either Yes softkey Headsets for 4600 Series IP Telephones Headsets and HandsetsHeadset Connector Type Ordering Code Handset Connector Type Ordering Code Handsets for 4600 Series IP Telephones Telephone Management Troubleshooting Interpreting Ringer Tones Ringing Incoming Tones Meaning Feedback Handset Tones Meaning Interpreting Display Icons Icon Meaning Testing the Telephone’s Lights and Display Testing Your PhoneBasic Troubleshooting Chart Problem/Symptom Suggested Solution Basic Troubleshooting Chart Contact your System Administrator Troubleshooting 4620/4620SW/4621SW Applications Problem/Symptom Suggested Resolution Call LOG Application Resetting and Power Cycling the IP Telephone Resetting Your Phone Power Cycling the Phone Index Numerical 90 4620/4620SW/4621SW IP Telephone Release 2.2 User Guide Right/Left buttons Paging indicator Password 92 4620/4620SW/4621SW IP Telephone Release 2.2 User Guide