Avaya 4621SW IP manual Call LOG Application

Telephone Management and Troubleshooting

Problem/Symptom	Suggested Resolution (continued)
CALL LOG APPLICATION:
You cannot dial out after	Check that all call appearances (incoming/
selecting a call log entry	outgoing lines) are not already in use. If all lines
	are in use, wait until a line is available to make
	your call.
You cannot add an entry to the	You have 108 Speed Dial entries, the maximum
Speed Dial list	allowed. You must delete at least one entry
	before adding a new entry.
Dialing from this application	Your administrator must administer settings for
does not go through	the Enhanced Dialing feature beyond the
	defaults.
The Call Log is empty	Check the Options screen to ensure that the Call
	Log is not Disabled. Many events can clear the
	Call Log, including power failures, restarting the
	telephone after logging off, etc.

WEB ACCESS APPLICATION:

Pressing the Web softkey does not display a Web site

Check with your LAN Administrator to determine if the Web server is not operating, if there are network connectivity problems, or other network problems.

Dialing from this application	Your administrator must administer settings for
does not go through	the Enhanced Dialing feature beyond the
	defaults.
You cannot add an entry to the	You have 108 Speed Dial entries, the maximum
Speed Dial list	allowed. You must delete at least one entry
	before adding a new entry.
OPTIONS:

No Options other than “View IP Settings” display

Your administrator has turned off all user-settable options.

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86 4620/4620SW/4621SW IP Telephone Release 2.2 User Guide