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4620/4620SW/4621SW IP Telephone
Models:
4621SW IP
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Troubleshooting
This is the default setting
Symbolic Conventions
Indicator Speaker
Login
Issue Date
Resetting Your Phone
Backup/Restore Options
Setting Visual Alerting
How to
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4620/4620SW/4621SW IP Telephone
Release 2.2
User Guide
555-233-781
Issue 2.2 April 2005
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Contents
4620/4620SW/4621SW IP Telephone
Page
Federal Communications Commission Statement Part
Means of Connection
About This Guide
Using the Speed Dial Application
Using the Web Access Application
Index
About This Guide
Issue Date
Overview
Intended Audience
What’s New in This Document
How to Use This Document
Conventions Used
Document Organization
Related Documentation
Symbolic Conventions
Typographic Conventions
Conference
Introduction
Introducing Your 4620/4620SW/4621SW IP Telephone
4620/4620SW/4621SW IP Telephone
4620/4620SW/4621SW IP Telephone
Indicator Speaker
As Call a number, Cancel the current activity, Save entered
Indicator
Number Name Description
4620/4620SW/4621SW IP Telephone
Navigating Application Screens
About the Feature Key Expansion Unit EU24/EU24BL
Feature is on/active White
Phone Application
4620/4620SW/4621SW IP Telephone Applications
Speed Dial Application
Call Log Application
Web Access Application Optional
4620/4620SW/4621SW Telephone Options
Automatic Backup/Retrieval Feature
Push Feature
Additional 4620/4620SW/4621SW Functionality
Call Appearances
Using Your 4620/4620SW/4621SW IP Telephone
Making Calls
Automatic Dialing
Manual Dialing
If all lines are in use, automatic dialing will not work
Redialing using a list of the last six numbers called
Redialing the last number called
Last number dialed is automatically redialed
Number of the selected person dials automatically
Dialing a party using a Speed Dial button
Associated Call Detail screen displays
Selected Call Log displays
Receiving Calls
Call Handling Features
Hold
Conference
Icon on the current line changes to the Soft Hold icon
Speaker
Mute
Call is now active
Changing from the Speaker to the handset or headset
Transfer
Logging Off the Phone
Retrieving a Voice Mail Message
Reinstating the Phone After a Logoff
Forcing a Login to the Phone
Page
Entering Characters Using the Dialpad
Using the Speed Dial Application
Entering Data on Speed Dial Screens
Editing During or After Entry
Name Entry Example
Adding a Speed Dial Button
Prompt Select entry to edit displays
Updating Speed Dial Button Label Information
Prompt Select label to delete displays
Deleting a Speed Dial Button Label
Then
If you want to
No deletion occurs. The Speed Dial Main screen displays
Page
About the Call Log
Using the Call Log Application
Outgoing Calls Main screen displays
Viewing a Call Log
Answered Calls Main screen displays
Missed Calls Main screen displays
Adding a Call Log Entry to a Speed Dial Button
Deleting a Single Call Log Entry
Deleting Call Log Entries
Selected entry’s Detail screen displays
No deletion occurs and the Call Log’s Main screen displays
Deleting All Entries from a Call Log
Disabling the Call Log
Prompt Press Delete again to confirm displays
Entries are removed. The Call Log’s Main screen displays
Page
Using the Web Access Application
Navigating Web Pages
Web Access Authentication
Previous application or options screen displays
Home page displays
Navigating the Home Page and Other Standard-Size Web Pages
Any characters entered are removed
Entering Text on Web Pages
Entering Text on Web Pages
Adding a Speed Dial Button for a Web Site Telephone Number
4620/4620SW/4621SW IP Telephone Options
First of two Options Main screens displays
Accessing the Options Main Menus
This is the default setting
Setting the Redial Option
Application Options
Setting the Phone Screen on Calling? Option
Setting the Phone Screen on Answer? Option
Setting the Message Display Rate
Setting the Display Call Timers? Option
Default rate is Slow
Setting Visual Alerting
Setting the Call Appearance Width
Enabling/Disabling the Call Log
First Options Main screen displays
Personal Ringing Options
Status Screen Viewing Options
Viewing Quality of Service QoS Status
Viewing IP Address Status
View Status Main Screen displays
Viewing Interface Status
Changing the Display Contrast
Viewing Miscellaneous Status
Viewing the Network Audio Quality
If administered, the Audio Status screen displays
Logging Off the 4620/4620SW/4621SW IP Telephone
Display prompts for entry of your password
Backup/Restore Options
Reinstating the Phone After a Log Off
Settings Saved During a Backup
Setting changes from Disabled to Enabled
Setting the Automatic Backup Option
Verifying Backup/Retrieval Status
Retrieving and Restoring Data from a Backup File
FTP Settings Main screen displays
Select User Name
Select Directory Path
Feature Button Labeling
Select View default labels
Then Select Relabel feature buttons
Select Restore default labels
Changing a Phone/PC Ethernet Interface
Feature Button Labeling screen re-displays
Second Options Main screen redisplays
Selecting an Alternate Language
Select either Yes softkey
Headsets for 4600 Series IP Telephones
Headsets and Handsets
Headset Connector Type Ordering Code
Handsets for 4600 Series IP Telephones
Handset Connector Type Ordering Code
Interpreting Ringer Tones
Telephone Management Troubleshooting
Feedback Handset Tones Meaning
Ringing Incoming Tones Meaning
Icon Meaning
Interpreting Display Icons
Basic Troubleshooting Chart
Testing Your Phone
Testing the Telephone’s Lights and Display
Problem/Symptom Suggested Solution
Basic Troubleshooting Chart
Contact your System Administrator
Problem/Symptom Suggested Resolution
Troubleshooting 4620/4620SW/4621SW Applications
Call LOG Application
Resetting Your Phone
Resetting and Power Cycling the IP Telephone
Power Cycling the Phone
Numerical
Index
90 4620/4620SW/4621SW IP Telephone Release 2.2 User Guide
Right/Left buttons Paging indicator Password
92 4620/4620SW/4621SW IP Telephone Release 2.2 User Guide
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