Viewing a Call Log | Avaya 4621SW IP guide

Using the Call Log Application

Each Call Log can contain a maximum of 30 entries. When a log contains more than six entries, Page Right and Page Left buttons help you scroll through the log six entries at a time. Calls are listed in order from top to bottom, the most recent call first.

Viewing a Call Log

To view a Call Log:

1.Access the Call Log application by pressing the Log softkey.

The Missed Call Log Main screen displays the Caller’s name, number, and time/date of the first six unanswered calls.

Note:

All Call Log screens have the same fields, characteristics, and softkeys.

2. Choose one of the following options:

If you want to

Review the next six calls

Review the last six calls

Review outgoing calls you made

Review calls you received and answered

Review missed calls

Delete one or all entries from the log displayed

See detailed information about a call

Then

Press the Page Right button.

Press the Page Left button.

Press the Outgo softkey.

The Outgoing Calls Main screen displays.

Press the InAns softkey.

The Answered Calls Main screen displays.

Press the Missed softkey.

The Missed Calls Main screen displays.

See the section in this chapter titled Deleting Call Log Entries.

Press the Line/Feature button to the left or right of that entry.

The appropriate Detail screen displays, as applicable.

Return to the Call Log Main screen	Press the Return softkey.
from a Detail screen

The Call Log displays incoming phone numbers as they are received from the call server. The Call Log displays outgoing phone numbers as you dial them or as they are stored (saved) in the Speed Dial application.

44 4620/4620SW/4621SW IP Telephone Release 2.2 User Guide

Image 44

Avaya 4621SW IP manual Viewing a Call Log, Outgoing Calls Main screen displays, Answered Calls Main screen displays

Contents

4620/4620SW/4621SW IP Telephone Page Federal Communications Commission Statement Part Means of Connection About This Guide Using the Speed Dial Application Using the Web Access Application Index Issue Date About This GuideOverview Intended Audience How to Use This Document What’s New in This Document Document Organization Conventions Used Symbolic Conventions Related DocumentationTypographic Conventions Conference Introducing Your 4620/4620SW/4621SW IP Telephone Introduction 4620/4620SW/4621SW IP Telephone 4620/4620SW/4621SW IP Telephone As Call a number, Cancel the current activity, Save entered Indicator SpeakerIndicator Number Name Description 4620/4620SW/4621SW IP Telephone About the Feature Key Expansion Unit EU24/EU24BL Navigating Application Screens Feature is on/active White Speed Dial Application 4620/4620SW/4621SW IP Telephone ApplicationsPhone Application 4620/4620SW/4621SW Telephone Options Web Access Application OptionalCall Log Application Additional 4620/4620SW/4621SW Functionality Push FeatureAutomatic Backup/Retrieval Feature Making Calls Using Your 4620/4620SW/4621SW IP TelephoneCall Appearances Manual Dialing Automatic Dialing Redialing using a list of the last six numbers called If all lines are in use, automatic dialing will not workRedialing the last number called Last number dialed is automatically redialed Dialing a party using a Speed Dial button Number of the selected person dials automatically Selected Call Log displays Associated Call Detail screen displays Call Handling Features Receiving Calls Icon on the current line changes to the Soft Hold icon ConferenceHold Call is now active MuteSpeaker Transfer Changing from the Speaker to the handset or headset Retrieving a Voice Mail Message Logging Off the Phone Forcing a Login to the Phone Reinstating the Phone After a LogoffPage Entering Data on Speed Dial Screens Using the Speed Dial ApplicationEntering Characters Using the Dialpad Editing During or After Entry Name Entry Example Adding a Speed Dial Button Updating Speed Dial Button Label Information Prompt Select entry to edit displays Deleting a Speed Dial Button Label Prompt Select label to delete displays No deletion occurs. The Speed Dial Main screen displays If you want toThen Page Using the Call Log Application About the Call Log Viewing a Call Log Outgoing Calls Main screen displaysAnswered Calls Main screen displays Missed Calls Main screen displays Adding a Call Log Entry to a Speed Dial Button Deleting Call Log Entries Deleting a Single Call Log EntrySelected entry’s Detail screen displays No deletion occurs and the Call Log’s Main screen displays Disabling the Call Log Deleting All Entries from a Call LogPrompt Press Delete again to confirm displays Entries are removed. The Call Log’s Main screen displaysPage Using the Web Access Application Previous application or options screen displays Web Access AuthenticationNavigating Web Pages Navigating the Home Page and Other Standard-Size Web Pages Home page displays Entering Text on Web Pages Any characters entered are removed Entering Text on Web Pages Adding a Speed Dial Button for a Web Site Telephone Number 4620/4620SW/4621SW IP Telephone Options Accessing the Options Main Menus First of two Options Main screens displays Application Options Setting the Redial OptionThis is the default setting Setting the Phone Screen on Answer? Option Setting the Phone Screen on Calling? Option Default rate is Slow Setting the Display Call Timers? OptionSetting the Message Display Rate Enabling/Disabling the Call Log Setting the Call Appearance WidthSetting Visual Alerting Personal Ringing Options First Options Main screen displays Viewing Quality of Service QoS Status Status Screen Viewing OptionsViewing IP Address Status View Status Main Screen displays Viewing Miscellaneous Status Changing the Display ContrastViewing Interface Status Logging Off the 4620/4620SW/4621SW IP Telephone If administered, the Audio Status screen displaysViewing the Network Audio Quality Reinstating the Phone After a Log Off Backup/Restore OptionsDisplay prompts for entry of your password Settings Saved During a Backup Setting the Automatic Backup Option Setting changes from Disabled to Enabled Verifying Backup/Retrieval Status Retrieving and Restoring Data from a Backup File FTP Settings Main screen displays Select Directory Path Select User Name Feature Button Labeling Select Restore default labels Then Select Relabel feature buttonsSelect View default labels Second Options Main screen redisplays Feature Button Labeling screen re-displaysChanging a Phone/PC Ethernet Interface Selecting an Alternate Language Select either Yes softkey Headset Connector Type Ordering Code Headsets and HandsetsHeadsets for 4600 Series IP Telephones Handset Connector Type Ordering Code Handsets for 4600 Series IP Telephones Telephone Management Troubleshooting Interpreting Ringer Tones Ringing Incoming Tones Meaning Feedback Handset Tones Meaning Interpreting Display Icons Icon Meaning Testing Your Phone Basic Troubleshooting ChartTesting the Telephone’s Lights and Display Problem/Symptom Suggested Solution Basic Troubleshooting Chart Contact your System Administrator Troubleshooting 4620/4620SW/4621SW Applications Problem/Symptom Suggested Resolution Call LOG Application Resetting and Power Cycling the IP Telephone Resetting Your Phone Power Cycling the Phone Index Numerical 90 4620/4620SW/4621SW IP Telephone Release 2.2 User Guide Right/Left buttons Paging indicator Password 92 4620/4620SW/4621SW IP Telephone Release 2.2 User Guide