Feature is on/active White | Avaya 4621SW IP guide

Navigating Application Screens

selection. When you enter text on a screen (for example, a Speed Dial button label), several Line/Feature buttons provide editing features like backspacing or hyphenation.

Here is an example of the difference between a Line/Feature button’s functionality in the Phone application versus other applications. To call someone from the Phone application (the default display screen) you press the first Line/Feature (call appearance) button and dial your party. But in the Call Log application, pressing the first Line/Feature button displays detailed information about the first call log entry.

In addition to the call-related icons and features explained in Table 1, the icons and background display colors in Table 2 are associated with certain administrable features on the call server, and might appear on the display. Several features, such as flash, wink, and flutter, are associated with Call Center operations, and might not apply to many 4620 users.

Table 2: Icons/Background Colors for Features on the 4620/4620SW/4621SW

	Description/	Feature Button Display
Icon	Condition	Background Color

None	Feature is on/active.	White
None	Feature is off/inactive.	Light Gray
None	Feature denied (Broken Flutter). This is a temporary	Light Gray
	condition, accompanied by an “error beep” on the first
	occurrence. This condition then changes to the off/inactive
	state.
None	Idle. Indicates a (call appearance) line is available.	White
	Ringing. Indicates an incoming call is arriving on this line.	White
	Active. Indicates the line is in use.	Light Gray
	On Hold. Indicates a call is on hold on this line.	Dark Gray
	(Soft) Hold. Indicates this line's call was put on hold	Dark Gray
	pending a conference or a transfer.
	Flash. Used for Call Center operations.	Light Gray
	Flutter. Used for Call Center operations.	Light Gray
	Wink. Used for Call Center operations.	Light Gray

Issue 2.2 April 2005 19

Image 19

Avaya 4621SW IP manual Feature is on/active White

Contents

4620/4620SW/4621SW IP Telephone Page Federal Communications Commission Statement Part Means of Connection About This Guide Using the Speed Dial Application Using the Web Access Application Index Intended Audience Issue DateAbout This Guide Overview What’s New in This Document How to Use This Document Conventions Used Document Organization Conference Symbolic ConventionsRelated Documentation Typographic Conventions Introduction Introducing Your 4620/4620SW/4621SW IP Telephone 4620/4620SW/4621SW IP Telephone 4620/4620SW/4621SW IP Telephone Number Name Description As Call a number, Cancel the current activity, Save enteredIndicator Speaker Indicator 4620/4620SW/4621SW IP Telephone Navigating Application Screens About the Feature Key Expansion Unit EU24/EU24BL Feature is on/active White Phone Application 4620/4620SW/4621SW IP Telephone ApplicationsSpeed Dial Application Call Log Application Web Access Application Optional4620/4620SW/4621SW Telephone Options Automatic Backup/Retrieval Feature Push FeatureAdditional 4620/4620SW/4621SW Functionality Call Appearances Using Your 4620/4620SW/4621SW IP TelephoneMaking Calls Automatic Dialing Manual Dialing Last number dialed is automatically redialed Redialing using a list of the last six numbers calledIf all lines are in use, automatic dialing will not work Redialing the last number called Number of the selected person dials automatically Dialing a party using a Speed Dial button Associated Call Detail screen displays Selected Call Log displays Receiving Calls Call Handling Features Hold ConferenceIcon on the current line changes to the Soft Hold icon Speaker MuteCall is now active Changing from the Speaker to the handset or headset Transfer Logging Off the Phone Retrieving a Voice Mail Message Reinstating the Phone After a Logoff Forcing a Login to the PhonePage Entering Characters Using the Dialpad Using the Speed Dial ApplicationEntering Data on Speed Dial Screens Editing During or After Entry Name Entry Example Adding a Speed Dial Button Prompt Select entry to edit displays Updating Speed Dial Button Label Information Prompt Select label to delete displays Deleting a Speed Dial Button Label Then If you want toNo deletion occurs. The Speed Dial Main screen displays Page About the Call Log Using the Call Log Application Missed Calls Main screen displays Viewing a Call LogOutgoing Calls Main screen displays Answered Calls Main screen displays Adding a Call Log Entry to a Speed Dial Button No deletion occurs and the Call Log’s Main screen displays Deleting Call Log EntriesDeleting a Single Call Log Entry Selected entry’s Detail screen displays Entries are removed. The Call Log’s Main screen displays Disabling the Call LogDeleting All Entries from a Call Log Prompt Press Delete again to confirm displaysPage Using the Web Access Application Navigating Web Pages Web Access AuthenticationPrevious application or options screen displays Home page displays Navigating the Home Page and Other Standard-Size Web Pages Any characters entered are removed Entering Text on Web Pages Entering Text on Web Pages Adding a Speed Dial Button for a Web Site Telephone Number 4620/4620SW/4621SW IP Telephone Options First of two Options Main screens displays Accessing the Options Main Menus This is the default setting Setting the Redial OptionApplication Options Setting the Phone Screen on Calling? Option Setting the Phone Screen on Answer? Option Setting the Message Display Rate Setting the Display Call Timers? OptionDefault rate is Slow Setting Visual Alerting Setting the Call Appearance WidthEnabling/Disabling the Call Log First Options Main screen displays Personal Ringing Options View Status Main Screen displays Viewing Quality of Service QoS StatusStatus Screen Viewing Options Viewing IP Address Status Viewing Interface Status Changing the Display ContrastViewing Miscellaneous Status Viewing the Network Audio Quality If administered, the Audio Status screen displaysLogging Off the 4620/4620SW/4621SW IP Telephone Display prompts for entry of your password Backup/Restore OptionsReinstating the Phone After a Log Off Settings Saved During a Backup Setting changes from Disabled to Enabled Setting the Automatic Backup Option Verifying Backup/Retrieval Status Retrieving and Restoring Data from a Backup File FTP Settings Main screen displays Select User Name Select Directory Path Feature Button Labeling Select View default labels Then Select Relabel feature buttonsSelect Restore default labels Changing a Phone/PC Ethernet Interface Feature Button Labeling screen re-displaysSecond Options Main screen redisplays Selecting an Alternate Language Select either Yes softkey Headsets for 4600 Series IP Telephones Headsets and HandsetsHeadset Connector Type Ordering Code Handsets for 4600 Series IP Telephones Handset Connector Type Ordering Code Interpreting Ringer Tones Telephone Management Troubleshooting Feedback Handset Tones Meaning Ringing Incoming Tones Meaning Icon Meaning Interpreting Display Icons Problem/Symptom Suggested Solution Testing Your PhoneBasic Troubleshooting Chart Testing the Telephone’s Lights and Display Basic Troubleshooting Chart Contact your System Administrator Problem/Symptom Suggested Resolution Troubleshooting 4620/4620SW/4621SW Applications Call LOG Application Resetting Your Phone Resetting and Power Cycling the IP Telephone Power Cycling the Phone Numerical Index 90 4620/4620SW/4621SW IP Telephone Release 2.2 User Guide Right/Left buttons Paging indicator Password 92 4620/4620SW/4621SW IP Telephone Release 2.2 User Guide