Feature is on/active White | Avaya 4622SW IP instruction

Introducing Your 4622SW IP Telephone

Here is an example of the difference between a Line/Feature button’s functionality in the Phone application versus other applications. To call someone from the Phone application (the default display screen) you press the first Line/Feature (call appearance) button and dial your party. But in the Call Log application, pressing the first Line/Feature button displays detailed information about the first call log entry.

In addition to the call-related icons and features explained in Table 1, the icons and background display colors in Table 2 are associated with certain administrable features on the call server, and might appear on the display. Several features, such as flash, wink, and flutter, are associated with Call Center operations, and might not apply to all 4622SW users.

Table 2: Icons/Background Colors for Features on the 4622SW
	Description/	Feature Button Display
Icon	Condition	Background Color

None	Feature is on/active.	White
None	Feature is off/inactive.	Light Gray
None	Feature denied (Broken Flutter). This is a temporary	Light Gray
	condition, accompanied by an “error beep” on the first
	occurrence. This condition then changes to the off/
	inactive state.
None	Idle. Indicates a (call appearance) line is available.	White
	Ringing. Indicates an incoming call is arriving on this	White
	line.
	Active. Indicates the line is in use.	Light Gray
	On Hold. Indicates a call is on hold on this line.	Dark Gray
	(Soft) Hold. Indicates this line's call was put on hold	Dark Gray
	pending a conference or a transfer.
	Missed Call(s). Precedes the number of missed calls	Light Gray
	in the Call Log.
	Flash. Used for Call Center operations.	Light Gray
	Flutter. Used for Call Center operations.	Light Gray
	Wink. Used for Call Center operations.	Light Gray

16 4622SW IP Telephone User Guide

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Avaya 4622SW IP manual Feature is on/active White

Contents

4622SW IP Telephone User Guide Avaya Inc All Rights Reserved About This Guide Using the Speed Dial Application Using the Web Access Application Index Issue Date About This GuideOverview Intended Audience How to Use This Document Document Organization Symbolic Conventions Related DocumentationConventions Used Typographic Conventions 10 4622SW IP Telephone User Guide Introduction Introducing Your 4622SW IP Telephone4622SW IP Telephone 4622SW IP Telephone 4622SW IP Telephone Button/Feature Descriptions Callout IndicatorNumber Name Description Lamp Hold Red button used to place a call on hold Pad Navigating Application Screens About the Feature Key Expansion Unit EU24BLLeft and Page Right buttons Feature is on/active White Phone Application 4622SW IP Telephone ApplicationsSpeed Dial Application Call Log Application Web Access Application Optional4622SW Telephone Options Automatic Backup/Retrieval Feature Push FeatureAdditional 4622SW Functionality Page Call Appearances Using Your 4622SW IP TelephoneMaking Calls Manual Dialing Automatic Dialing Redialing using a list of the last six numbers called Redialing the last number calledLast number dialed is automatically redialed Call Log entry is created for this call Or Page Left Number of the selected person dials automaticallySelected Call Log displays Calling a party from the Web Access application Associated Call Detail screen displays Receiving Calls Call Handling FeaturesConference Hold MuteIcon on the current line changes to the Soft Hold icon Call is now active Using the Speaker with any feature Speaker Transfer Turning the Speaker off during a call Logging Off the Phone Retrieving a Voice Mail MessageLogging Password entry Page Entering Characters Using the Dialpad Using the Speed Dial ApplicationEntering Data on Speed Dial Screens Editing During or After Entry Name Entry Example Adding a Speed Dial Button Updating Speed Dial Button Label Information Prompt Select entry to edit displays Deleting a Speed Dial Button Label Prompt Select label to delete displaysIf you want to Then Using the Call Log Application About the Call Log Viewing a Call Log If you want to ThenOutgoing Calls Main screen displays Answered Calls Main screen displays Adding a Call Log Entry to a Speed Dial Button Deleting Call Log Entries Deleting a Single Call Log EntrySelected entry’s Detail screen displays No deletion occurs and the Call Log’s Main screen displays Disabling the Call Log Deleting All Entries from a Call LogPrompt Press Delete again to confirm displays Entries are removed. The Call Log’s Main screen displaysPage Using the Web Access Application Navigating Web Pages Web Access AuthenticationPrevious application or options screen displays Navigating the Home Page and Other Standard-Size Web Pages Home page displays Entering Text on Web Pages Any characters entered are removed Entering Text on Web Pages Adding a Speed Dial Button for a Web Site Telephone Number 4622SW IP Telephone Options Accessing the Options Main Menus First of two Options Main screens displays This is the default setting Setting the Redial OptionApplication Options Setting the Phone Screen on Answer? Option Setting the Phone Screen on Calling? Option Setting the Message Display Rate Setting the Display Call Timers? OptionDefault rate is Slow Setting Visual Alerting Setting the Call Appearance WidthEnabling/Disabling the Call Log Personal Ringing Options First Options Main screen displays Viewing Quality of Service QoS Status Status Screen Viewing OptionsViewing IP Address Status View Status Main Screen displays Viewing Interface Status Changing the Display ContrastViewing Miscellaneous Status Viewing the Network Audio Quality If administered, the Audio Status screen displaysLogging Off the 4622SW IP Telephone Display prompts for entry of your password Backup/Restore OptionsReinstating the Phone After a Log Off Settings Saved During a Backup Setting the Automatic Backup Option Setting changes from Disabled to Enabled Verifying Backup/Retrieval Status Retrieving and Restoring Data from a Backup File 66 4622SW IP Telephone User Guide Select Directory Path Select User Name Feature Button Labeling Then Select Relabel feature buttons Feature Button Relabeling screen displays. Proceed to StepSelect View default labels Select Restore default labels Changing a Phone/PC Ethernet Interface Feature Button Labeling screen re-displaysSecond Options Main screen redisplays Selecting an Alternate Language Select either Yes softkey Headsets and Handsets Headsets for 4600 Series IP Telephones Handset Connector Type Ordering Code Handsets for 4600 Series IP Telephones Telephone Management Troubleshooting Interpreting Ringer Tones Ringing Incoming Tones Meaning Feedback Tones Meaning Testing Your Phone Testing the Telephones Lights and DisplayInterpreting Display Icons Icon Meaning Basic Troubleshooting Chart Problem/Symptom Suggested Solution Problems Troubleshooting 4622SW Applications Problem/Symptom Suggested Resolution Call LOG Application Resetting and Power Cycling the IP Telephone Resetting Your Phone Power Cycling the Phone Page Index Numerical 86 4622SW IP Telephone User Guide Redial Status Screen Viewing User ID, setting 88 4622SW IP Telephone User Guide